Turn complaints into compliments

QUOTEX

JazzCash Payment Successfully Debited but Not Credited to Quotex

On 21 June 2026, I made a successful JazzCash payment of Rs. 5,982 (approximately $20) to Quotex. The amount was deducted from my JazzCash account successfully (Transaction ID: 715427934263), but it has still not been credited to my Quotex trading account. JazzCash has officially confirmed in writing that the payment was successfully posted to the merchant and the complaint was resolved from their side. However, Quotex still says the payment is under verification and has neither credited my account nor issued a refund, despite more than 14 days having passed. I have repeatedly contacted both JazzCash and Quotex and attached all relevant evidence, including the payment receipt, JazzCash confirmation email, and Quotex screenshots. I request t

Muhammad Uzair

JazzCash

Request for Refund of Duplicate SNGPL Bill Payment via JazzCash

Dear JazzCash Customer Support,<br /> I hope you are doing well.<br /> I would like to request a refund for a duplicate payment of my SNGPL gas bill.<br /> The bill had already been paid through a bank account. However, due to a misunderstanding, the same bill was paid again through my JazzCash account on 02 July 2026.<br /> I kindly request you to verify this transaction and process a refund of the duplicate payment to my JazzCash account.<br /> Transaction Details:<br /> Transaction ID: 716430538431<br /> Bill Amount: Rs. 2,690<br /> Total Paid: Rs. 2,695<br /> Payment Date: 02 July 2026<br /> Consumer Number: 397515****06<br /> JazzCash number: 0315 1759****6<br /> Thank you for your time and support. I look forward to your positive response.<br /> Kind regards,<br /> Sender Name: Samra Rani

Adnan Tabassum

ECOM PLANET PRIVATE LIMITED

Poppo coins not received

I have recharge coins through your Ecom plant but I didn't get so what happened why you guys don't have official complain platform

ovais co

JazzCash

Amount missing

Mere acount se 499 rope choree hogai hai pi pakistan pvt limited ke name par send howe hai. Me ne koi subscription nhi ki or na koi online shopping ki hai. Bara e meherbani mere paisee wapass karen. Abdull wahid

Qari Sab

ChromeCraze

Return parcel

CN NO: ID0064561570 Ye mera parcel siaklot mai hy es parcel ko reture kar dein jaldi please...................

Muhammad Khalil

JazzCash

Name ki changing

میرا اکاٶنٹ پر نام غلط آ رہا ھے بہت مرتبہ 4444 پر کال کی ھے لیکن نام کو ٹھیک نہیں کیا گیا براۓ مہربانی میرا نام درست کر دیں نادرا میں بھی ٹھیک ھے نام۔۔ اصل نام (ام لیلٰی ) ھے لیکن جاز کیش اکاٶنٹ پر (املی لی) لکھا ھوا آتا ھے My name Umy Laila

Adnan Hussain

Telenor

Tower issues

To, The Customer Service Manager, Telenor Pakistan Subject: Complaint Regarding Poor Network Coverage in Village Jalu Jo Choro, District Umerkot Respected Sir/Madam, I am writing on behalf of the residents of Village Jalu Jo Choro, Taluka and District Umerkot, Sindh, to complain about the poor Telenor network service in our area. Telenor is the only mobile network available in our village, and a large number of people depend on it for communication, education, business, and emergency needs. Unfortunately, the network service is very weak and frequently becomes unavailable. In many cases, the service works for only a few hours and then remains off for several hours, causing great inconvenience to the residents. Due to these continuous d

Nawab Ali

Easypaisa

Payment send

aslamualekum account sy payment send ho gie ha vapes receive kar ne ha payment 12380 ha please mare complain receive kar lay thanks

Mahad Tariq

Easypaisa

Unblock EasyPaisa account

I am Qurban Ali my EasyPaisa account has been Block due fraud please unblock my Easy paisa account i am

Qurban Ali Mangrio

Easypaisa

Still my account not unlocked

Dear EasyPaisa Team!<br /> <br /> I‘m Muhammad Hammad Arshad. I’m writing to bring to your attention an issue regarding my easypaisa Account: 032365****88. Which has unexpectedly locked.<br /> <br /> My account has been locked because of this payment: (8039PKR) TID: 36185380102. I sold a cat on OLX and they transferred 8039PKR to my easypaisa account from “MARIYEM ZAFAR” Account no: 034553****50 at 02:00 PM on Apr 28, 2025. There's nothing I can do with easypaisa, I can't send payments to other accounts, I can't use any future of easypaisa due to this payment.<br /> <br /> 23 JUN have passed but still my account is not unlocked. Ticket I'd : 16687448<br /> <br /> I respectfully request that you look into my matter and urgently resolve this issue. <br /> <br /> Regards,<br /> Punjab, Hammad Arshad

Hammad Arshad