Recent Complaints
Easypaisa
Payment proof
Stock payment my account easypaise 037067****00 salman Ali Kareem 352013***449 not show my balance.
NDURE
Damage of shoe
Hi Dr Saleha from PIMS, I bought a pair of shoe from ndure last months but it got damaged within one month.The leather coated on it is getting removed from above side.Its really disappointing to see the quality stuff .Kindly exchange the pair of shoe or any return policy regarding it.Its really bad experience. Thanks Looking forward gearing from you .
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TCS
Shipment not delivered
Behaviour of TCS rep is very bad, my shipment not received so far at Sialkot cantonment and not returned the same to origin
Telenor
poor telenor coverage internet speed
Dear Telenor Customer Care/Concerned Authority, I have been using Telenor services for internet and calls for a long time. However, I am currently facing serious issues regarding network coverage, call quality, and especially 4G internet speed at the following location: Location: Daanish School Girls Chishtian, 9-KM Bahawalnagar Road, Chishtian GPS Coordinates: 29.8468452, 72.9442037 At this location, the Telenor 4G internet service is extremely weak and, at times, virtually unusable. The issue persists even after changing my position within the premises. Call/network quality is also not satisfactory. It is pertinent to mention that a large number of students, school officials, teaching and support staff and residents in the surrounding loc
NDURE
Size Exchange Request
I ordered EU 40, but the slides are tight and I want to exchange them for EU 41. I also noticed that the finishing is not up to the expected standard. The product is unused, only tried once for fitting, with all tags and original packaging intact. Kindly assist with my exchange request. Order ND-1589869
JazzCash
Opening my account without any verification
someone opened a minor jazzcash account on my CNIC and jazzcash let it be. i contacted the helpline and they told me there are 2 FIA cases on my account and i don't even know that my account was being used. i got my CNIC in 2025 and the account was opened in 2023. how can they let someone open an account on a CNIC without any verification? this is disturbing to know that they can let anyone open an account on anyone's NIC. There was a gurdian name associated with my account i never knew. how can they not verify if the entered guardian is offically the guardian of the entered CNIC? this is unacceptable. very bad management and poor system
NDURE
NDURE BRAND
Very Disappointing Experience with NDURE – Defective Product & Poor Customer Service I purchased this pair of sandals from NDURE on 12 August. I used them for only one day, and the sandal became damaged/defective. The stitching and leather/upper portion started coming apart, as clearly visible in the attached picture. I went back to the NDURE store on 13 August and requested a return or replacement. Since the product was defective after just one day of use, the store staff took the pair and told me that they would send it to the company for inspection and that my pair would be replaced after approximately one week. I waited patiently, but after around 16 days, instead of replacing the defective pair or resolving my complaint, I was simpl
Hush Puppies
Did not receive my prepaid order
Big store, bigger scammer. I ordered a pair of slippers from Hushpuppies Pakistan, order number HP-422190, more than a week ago, and did advanced payment for the order. It was a regular price. Now, they have reduced the price to almost half but even that was acceptable to me. The main thing is I’ve not received my package and they are not answering my calls, nor responding to my mails or my texts on Facebook or Instagram. I’m planning to pursue a legal action against them soon. Now I’m seeing many of their customer are experiencing the same problem.
KHAADI Pakistan
Delivery of defective item and declined exchange
I have purchased two dupattas online vide order # PK-009746070. Found one damaged item, Visited outlet in Saddar Rawalpindi on 4th working day of receiving the order, they refuse to exchange. Then I contacted online after 5th working day, they also declined stating timeframe of 7 days is over. I have suffered a lot just because the item’s quality was not properly checked by the store and they sent a damaged item, outlet declined exchange for no reason during early time and later customer service is making an excuse for delay. Since the basic error lies at the brand side, I should be provided a compensation.
KHAADI Pakistan
Khaadi Pakistan
I have purchased two dupattas from online store vide order # PK-009746070. One item was damaged. I did not expect this from Khaadi. Quality checking should have been done before sending this item. I went to Saddar Rwp outlet for an exchange but they refused. Then I raised a complaint via email but they also refused stating 7 days limit for exchange has passed. To b e noted, I physically went for an exchange on 4 th working day and asked for an online return after 5th working day. The point is, no exchange was required if store had suppled undamaged product and why did the outlet refused an exchange during early timeframe. Later the customer service is making an excuse for delay. Importantlly, brand is not taking responsibility for anything!
