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Daraz.pk
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Muhammad Ijaz
Refund not received
Dear,
I'm writing regarding Order #197040150257430 (DDR2 2B Computer RAM), placed on Oct 6, 2024. I returned the item (LCS tracking #979524104), and Daraz delivered it to the seller. However, my refund is overdue (20+ days).
Order Details:
- Order #197040150257430
- Product: DDR2 2B Computer RAM
- Order Date: Oct 6, 2024
- Received Date: Oct 10, 2024
- Return Tracking #979524104
- Complaint Numbers: #2500000161477556, #2500000161808315, #2500000162583671, #2500000162776780
Please release my refund ASAP.
Thank you.
Muhammad Ijaz
Dear Complaint.Pk Team
I'm writing regarding Order #197040150257430, placed on Oct 6, 2024. I received the order on Oct 10, 2024, but it didn't match the product description and pictures provided by the seller.
I returned the order via Daraz Return Lepards (LCS tracking #979524104), but Daraz canceled the return request due to their mistake on Oct 15, 2024.
Despite multiple complaints (Reference numbers: 2500000161477556, 2500000161808315, 2500000162583671, 2500000162776780), Daraz hasn't provided a refund. The order has been returned to Daraz, and the seller has also received the return.
Daraz's refund policy promises a refund within 10 working days, but it's been 22 days since my first complaint on Oct 15, 2024.
I request your immediate attention to resolve this issue and provide a refund.
Order Details:
- Order #197040150257430
- Product: DDR2 2Gb Computer RAM
- Order Date: Oct 6, 2024
- Received Or Return Date: Oct 10, 2024
- Return Tracking #979524104
Complaint Reference Numbers:
- 2500000161477556
- 2500000161808315
- 2500000162583671
- 2500000162776780
Thank you for your prompt action.
Sincerely,
Muhammad ijaz
Shazir Ali
Return policy
Daraz Return/Refund policy is so 3rd class. I have return my parcel 2 months ago and my return fund is still pending they don't solving my issue every time they said we are working on your complain but they didn't solve the issue and not even update me. They are just wasting time.
Shahzad Shahnawaz
Daraz QC team complaint
I have bought many products 2 of them are faulty
One is smart watch which is recieved in wrong color and 2nd is temperature meterd water bottle whichs meter is not working i have returned both the items and both got rejected by quality check team i want to know that the quality chekcer team has some eyes problems or anyother
Bis .
Parcel seal was broken and tape was applied on the seal
I received the parcel # PK-DEX113355507, but the parcel was opened, seal was broken and tape was applied on the seal.
Ahtisham .
Cant Withdrawal Refund Amount
daraz is not taking serious my issue. the issue is that when I'm trying to withdrawal my amount in my account, can't receiving OTP.
i have also informed them about my issue, week ago. But my complaint still in pending Status. yeh sab inki syasat hai ky log refund withdrawal karne k bajaye again yahin se buy karein. but jo buy krna hai wo daraz pr mehnga mil raha hai 500/1000 k margin se.
Zarwish Safi
Riders fake delivery attempts
It’s been two weeks now. Rider keeps playing with me, doesn’t contact me or try to deliver and keep giving fake updates on the app abt making delivery attempts when in actual they don’t try to deliver st all.
Javed .
Defective item sent by supplier
I bought voltage protector vide order no
190948872763133
The item supplied was defective,I return the product but daraz favouring the supplier refuse to return my amount.which shows that Daraz is partner in fraud
Attique .
Daraz Refund
I have bought a product from Daraz under order no 188951414386543 , which once received was not as per description . I returned and claim my refund which was acknowledged and available in my Daraz wallet. Once I tried to move fund from Daraz wallet to my bank account system ask me to provide OTP that has been sent by Daraz on my registered cell no 03376282905. I have not received any OTP after several attempts. I lodge complaint and I was asked to wait for 5 days . Yesterday I received email that my matter has been solved . I tried again but still not received OTP. Daraz is using delaying tactics to avoid fund transfer . Please look in to this matter.
Mewan Ahmed
Returned request got cancelled
I initiated a return request on daraz.pk on 25th april 2024. The refund amount was Rs 860. After 15 days my return request got cancelled. My return request was selected pickup by Dex but none of the riders contacted me. And now I can not initiate return request again.
Zain Akhtar
Order not delivered
I ordered a product from daraz on 23 March order number is 182536682598323 and it's not delivered yet after 25 days I file a complain on chat complain number (2500000146238985)
ASIM MUSHATQ
LCS delivery pattern
LCS piece of shit they took whole month to deliver 1 small piece of module. What is wrong with you guys you are running a delivery business with Dunkin donuts... From 2 march now it's 16th march and delivery attempted failed when you're papa delivery attempted made .... If you don't know how to run a delivery business shut it down.... Don't waste our time and money.
Zubair ahmed
Wrong product receive
Aoa jese ki mene 15th june ko daraz se 1 westcoat or 1 towel mangwaya tha but Daraz ne mujhe westcoat ji jagha purana coat bheja or towel bheje he nhi jab mene return kia to qc team ne mera refund decline kr dia jab ki mere paas unboxing video v he jo kie daraz ko 3 4 bar bhej chuka hu phir bhi 20 din se mera refund approve nhi krrha Daraz Online Shopping
Faiza Detho
Wrong order received kisi aur ka parcel mujhy bhej diya hy mainy kuch or product
Wrong order received kisi aur ka parcel mujhy bhej diya hy mainy kuch or products order kiye thy lekin mujhy kisi or ka order bhej diya hy andr kisi aur ka bill tha lkn parcel k uper mera bill tha
nabeela erum
Daraz gift card not work
My issue is with #Daraz
Few months ago i purchased 3 Daraz gift cards worth 1000 each( 3000 for 3 gifts card). After one month when i tried to use then none of them was working. I tried to contact daraz and they made a compalint of my issue that was later resolved by saying that voucher are fine . I just need to use these vouchers on some other products as vouchers have some limits to be used on specific products. Then i again tried to use but still i can't use these vouchers on any products available on daraz. Later on i contact daraz and they asked me to place order without these voucher. What is this behaviour Daraz. If we have to place order without these vouchers then why would we waste our money to purchase these vouchers.
nazish munir
Sent me defective product and denied refund
I bought a like new tablet from daraz worth 20,000 and it arrived defective. I informed the seller and returned the product as per return policy within 15 days but they denied refund.
They have been pressurizing me to claim warranty. But all the buyers had mentioned the same defect in the tablet. I asked them if seller again sent me defective product what should I do then. They said you can contact us again. So i asked them to give me in writing that the product that would be sent to me in exchange will have no defects. But they refused to do that either and their behavior was extremely rude. Now I don't have the tablet or the refund. They just robbed me 😭
SALMAN AZAM
UNFAIR SHOP PERMANENT DELIST
I AM SELLER ON DARAZ PLATFORM SINCE 5 YEARS . I WAS RUNNING MY DARAZ STORE NAME "SONU MART " . MY STORE WAS GENERATING GOOD REVENUE . NOW MY SHOP HAS BEEN PERMANENTLY DESISTED DUE TO 3 STRIKE POLICY . FIRSTLY I WILL SAY IT TOTALLY UNFAIR WITH ME BECAUSE THERE WAS A BIG ISSUE WITH MY SELLER CENTER THAT MY ORDER IN PENDING LIST AUTOMATICALLY CANCEL AFTER IN SOME MINTS . WHEN I WAS CHECK IT CANCELLATION REASON SYSTEM SHOWS " SELLER CANCELLATION " . WHILE MY PRODUCTS WERE PHYSICALLY WELL IN STOCK . THEN I LEAVE A MESSAGE TO SUCH CUSTOMER TO ORDER AGAIN AS IT WAS A SYSTEM ISSUE . THOSE CUSTOMERS WHO SEEN MY MSG THEY RE-ORDER THEIR ORDER AND THEN I PROCEED THERE ORDERS. THOSE WHO DID NOT READ MY MSG THEIR ORDER REMAIN CANCEL .
Muhammad Ijaz
9 days ago
Daraz Ab Refund Nae Data
Order kharab aur wrong deliver kiya - Return request cancel kiya - Complaint pe working krne ke baad bhi refund nahi diya - 15 din ke baad new complaint bana diya