transaction issue

السلام علیکم
meny apny jazzcash acount se 10000 rupe ki transaction krni thi jis min issue aarha tha. emergency Thi jis wajha se mujhe 3 se 4 dafa try krna pra . kuch der baad jab check kiya tu acount se 10/. 10/. hzar ki 3 transaction ho chuki thi jis number pe pesy transfer kiye use bs 10'000 wasol howy hen baki ki 20'000 mere acount se 11/03/2026 se ghaib hen jo abhi tak na dosry bandy ko send howy hen na mere acount min wapis aay hen jis wajha se min buht preshan hon please jald as jald problem ka koi hl kren