JazzCash

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4
1
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See all 6 reviews
6 reviews
Response rate: 0.1%
Complaints 696
Solved 9
Answered 19
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Ai story

3 days ago
51
dear gulam rasool mera jazcash busines acount suspened ko open kai jy

dear gulam rasool jis id sy payment ricve howi hai tid 714057007213 meharbni jazzcash business acount open kai jy gulam rasool ki til id hai 980181758

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Ai story

3 days ago
46
dear ahsan nazeer complain acount suspend plz open acount

dear ahsan nazeeer acount block hai suspend hai isko jald sy jald open kai jy iss date 25/05/2026 tid 00422714 is id sy payment recive howi thi is bhi helplinr pr call krky block krwa deya hia meharbni open acount

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Ai story

3 days ago
47
MUSAB SAEED acount suspen is open now

dear complain recive MUSAB SAEED is acount suspend plz open now Active to Suspended on 07/06/2026 17:36:37. TID: 714064323769 jis sy paymnet recive howi thi

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Ai story

3 days ago
33
jazzcash busines acount block hogya

Account:03293753**** via Raast. TID: 714064323769 ye number jis sy payment recive howi thi meharbani isko acount ko open kai jy

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Zubair Bhatti

4 days ago
0
Account suspended

Dear Jazz cash support team
My name is Mohammed Zubair and I work in foodpanda Riders I would like to request reactivation of my suspended account the last payment will I receive tu naya pay account which mentioned name hadeed Sajid Rs 400 only after which my account was suspend if my account hasbeen suspended due to this transaction or if there is any issue related to it I kindly request to deduct or reserve that payment if necessary I have no objection to this I would be grateful please reactive my suspended account thank you

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Ali Khan

5 days ago
42
Jazz kaise transfer through easy fashion

Jo karna jaldi Karen mere paise wapas Karen yaar itni der mein pura hoshankar pura ghanta ho gaya mere payment Abhi tak Mujhe wapas Nahin mile

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Satwat yousaf

8 days ago
74
Loan repayment not updated

Recently, I attempted to repay my ReadyCash loan and the corresponding amount has been successfully deducted from my account balance. However, the transaction is not showing up anywhere in my JazzCash application's transaction history, nor did I receive any confirmation SMS. Consequently, my loan is still showing as active even though the money was deducted.
Please resolve this issue as soon as possible.
Here are my account details for your verification:

JazzCash Account Number: 03161529089

CNIC Number: 33100-8801579-6

Deducted Amount: Rs. 1780
Approximate Date & Time: b/w 7-8pm, 24 July

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Sania Fahid

8 days ago
84
Fraud activity

Me ne customer ka mobile repaire kia tha or pese apne account pe receive kie 2000 or account suspended a raha he ab

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FRESH MAIL

15 days ago
144
Money Charged

Mere 3700 Bina Kisi Matlab ke jazz cash se cut gye. I want my money back. Is se pehle bhi mere paise gye the per note ni Kya

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Multani Saab

17 days ago
120
JazzCash Fraud Transaction

Assalamualaikum,


Mera JazzCash number: 0346***1832

Transaction ID: 717748467352

Amount: Rs. 5000

Date & Time: 16 Jul 2026 11:21 AM

Receiver Name: ZAREENA

Receiver Number: *******2615



Mene ye payment ghalti se / fraud mein bhej di hai. Wo banda aitbaar ke qabil nahi hai.

Please JazzCash se contact karke receiver ka account hold karwa dein aur meri payment wapis karwane mein help karen.



Screenshot attached hai proof ke liye.



Shukriya

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Adnan Tabassum

04 07 2026 12:16:32 PM
117
Request for Refund of Duplicate SNGPL Bill Payment via JazzCash

Dear JazzCash Customer Support,

I hope you are doing well.

I would like to request a refund for a duplicate payment of my SNGPL gas bill.

The bill had already been paid through a bank account. However, due to a misunderstanding, the same bill was paid again through my JazzCash account on 02 July 2026.

I kindly request you to verify this transaction and process a refund of the duplicate payment to my JazzCash account.

Transaction Details:

Transaction ID: 716430538431

Bill Amount: Rs. 2,690

Total Paid: Rs. 2,695

Payment Date: 02 July 2026

Consumer Number: 397515****06

JazzCash number: 0315 1759****6

Thank you for your time and support. I look forward to your positive response.

Kind regards,

Sender Name: Samra Rani

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Qari Sab

03 07 2026 08:49:49 AM
113
Amount missing

Mere acount se 499 rope choree hogai hai pi pakistan pvt limited ke name par send howe hai.
Me ne koi subscription nhi ki or na koi online shopping ki hai.
Bara e meherbani mere paisee wapass karen.
Abdull wahid

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Adnan Hussain

02 07 2026 02:18:38 AM
88
Name ki changing

میرا اکاٶنٹ پر نام غلط آ رہا ھے بہت مرتبہ 4444 پر کال کی ھے لیکن نام کو ٹھیک نہیں کیا گیا براۓ مہربانی میرا نام درست کر دیں نادرا میں بھی ٹھیک ھے نام۔۔ اصل نام (ام لیلٰی ) ھے لیکن جاز کیش اکاٶنٹ پر (املی لی) لکھا ھوا آتا ھے
My name Umy Laila

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smqurishe qurishe

26 06 2026 06:38:52 AM
112
Free firee vouchers are not received

Dear sir/mam i have buy 3 vouchers from jazzcash and i have not received the vouchers code please refund me or send me vouchers thanks for helping me .

DETAIL

WHATSAPP 033024*****3

JAZZCASH ACCOUNT NUMBER 0321****319

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Anjum Shehzad

22 06 2026 09:14:37 AM
137
jazz cash pakistan

Dear Sir someone hacked my whatsapp number 0311-264***0 and send message to all my contacts asking them money in pretext of some extreme emergency and send on this account (03203961439 Robina bibi jazz Cash) account you are requested to please take stern action agint this hacker and block this number and account as wel as early as possible i shall be very grateful to you.

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Sabtain Ali

21 06 2026 07:47:31 PM
0
Unauthorized Transaction

Mere JazzCash account se 19 June 2026 ko Rs. 499 PI Pakistan PVT Limited ko bina meri ijazat ke transfer ho gaye hain.

Transaction Details:
- TID: 715245330780
- Amount: Rs. 499
- Date: 19 June 2026
- Merchant: PI Pakistan PVT Limited

Maine ye payment authorize nahi ki hai. Mera paise wapas karwaya jaye aur aage se aisi transactions block ki jayen.

Maine JazzCash helpline 4444 par bhi call kiya hai.

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Sōhrãb ali

21 06 2026 12:14:18 PM
127
Pi pvt limited Pakistan

Account sy Pisa marye ejazat ke bakhir kat chukeh Hy barai mahrbani raqam wapes kijyee majboor mazdoor insan hu is manhgyee may 499 bohot Hy Mary liye

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Abid Ehsan

19 06 2026 09:57:56 AM
126
paid amount not appear in DESIRED account

Sir,


I had paid a bill of PTCL 045473*****8 having amount of 5800/- but after many days, payment still not appear in PTCL account . PTCL billing office didn't acknowledge the payment after verifying their end....but JAZZ CASH team insist that payment has been done,. an amount of 5800/- deducted from my account. but my PTCL internet still not active due to non payment of BILL.


Plz help to resolve this issue ASAP


JAZZ CASH account number 030388***55


FAISAL UR REHMAN

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Shehzadi Mehboob

15 06 2026 05:51:35 AM
136
Jazzcash suspend kr diya hai

Your Jazz customer identity has been changed from Active to Suspended on 15/06/2026 00:42:24.
Mere account ko suspehnd kr diya gya hai mene loan liya hoa tha ab loan dena chah rhi hn pr account open nhi horha please mera account open kr den me loan de.don

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Shehzadi Mehboob

21 06 2026 07:33:46 AM

nMera account kisi transaction ki waja se suspend hoa hai jis ki waja se mera account open.nhi horha jazzcash numaide se pata krwane pr pata chala hai k mjh pr 1000 jurmana hai ab me ye raqam dena chah rhi hon asliye mehrbani frma kr mjhe prossess bata den k me ye 1000 kese jama krwaon

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Husnain butt

12 06 2026 06:39:26 AM
223
Jazzcash account name correction

Sir my jazzcash account (030754*****0) name is wrong according to my cinc number.

My name is Muhammad Husnain butt according to my cinc.And my jazzcash account is wrong name with MUHAMMAD HASNI NABT.please correct my name according to my cnic.Thanks

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Husnain butt

17 days ago

I want to correct my name

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Farooq Ali

20 05 2025 06:57:59 AM

Ma ma ne jazz cash 10 days ho gia ha ab tak repply nahe mala

Ma ne jazz cash account limit barne ka lia apply kia tha 10 days phile ab tak kio replaly nahe mala

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Hasnain Hasnain

23 04 2025 11:05:23 AM

I want noc of my account

I want noc of my account

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SHOPKEPPER JAZZ CASH

11 01 2025 03:09:54 PM

ACCOUNT SUSPEND ISSUE

NOT REPLAY

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AI REVIEWS

14 12 2024 06:52:00 PM

Jazzcash Customer Reviews

JazzCash, a prominent mobile wallet and digital payment solution in Pakistan, holds a relatively positive reputation online with an average rating of around 4 stars out of 5 on platforms such as Google Play Store and Trustpilot. Users frequently highlight the app's ease of use, fast money transfers, and the wide array of services available, including bill payments and mobile top-ups. However, there are some concerns regarding account security, customer support responsiveness, occasional app crashes, and issues related to loan repayments. Some users have reported difficulties in managing or clearing loan payments through the app, leading to frustration. Despite these occasional setbacks, JazzCash remains one of the most trusted and widely used mobile financial services in Pakistan, offering a reliable solution for everyday transactions. Rating: 3.8/5

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Tayyab Saith

30 10 2024 07:57:45 PM

review

This company provides a save transection but in recent i have faced many issues while performing y transections

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Syed Hammad Ali

08 07 2024 11:09:26 AM

Unresolved Payment Issue for Order via KFC App

On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account. Details of the transaction are as follows: Order Date: 2nd July 2024 Payment Method: JazzCash Amount Debited: Rs 600 Recipient: Grey Mackenzie Restaurant International Limited TID: 064075732455

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Syed Hammad Ali

10 07 2024 09:34:25 AM

I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips. Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.

Brand Details

JazzCash account is a branchless bank account licensed under the State Bank of Pakistan's branchless banking regulations. This account is linked with your CNIC and mobile number. You can submit complaints about jazz cash on our platform.