JazzCash

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4 reviews
Response rate: 0.2%
Complaints 514
Solved 7
Answered 17
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Azan King

Today
25
Open account me

Mera account number sepend hai mhrbani farma k mera account number sepend se hata dy mujhe boht tangi hu rhi hi 0309****67

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Saqib Ahmad

1 day ago
40
Unauthorized Transaction from My JazzCash Account

I am writing to report an unauthorized transaction that occurred from my JazzCash account without my permission. On May 28, 2025, at 17:32, an amount of Rs. 399.00 was transferred to PI Pakistan Pvt Limited.



I did not initiate or authorize this transaction. My account details were used without my consent, and this raises serious concerns about the security of my JazzCash wallet.



I request JazzCash to investigate this matter urgently, reverse the unauthorized transaction, and ensure that appropriate security measures are taken to protect my account from such incidents in the future.



Transaction ID (TID): 0817325*****8

Sender: Saqib Ahmed – 0316****193

Amount: Rs. 399.00

Recipient: PI Pakistan Pvt Limited



Kindly acknowledge this complaint

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Saqib Ali

1 day ago
36
Account suspended

My jazzcash account was suspended due to a wrong transaction by from TID 0806434******

I want to know about more this account details

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Maria Bajwah

1 day ago
30
Transection complaint

The payment was sent through soneri bank on 26-05-2025 in jazz cash account but in jazz cash account payment was not received but in bank account the payment was sent

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Ayesha Malik

3 days ago
104
Refund my amount

Transactions Id is 3659*****34

Jazzcash number is 03365*******

Iss nmbr pr Rs.25000 ki mre easypaise account se transaction hue h jo k kisi r nmbr pr jni the mjhe mri amount refund chaye

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M Tanveer Chugtai

3 days ago
55
Finger print scanning

Kuch din phely Maine APNA fone reset Kiya hai jis ki waja SE jazz cash app delete ho gyi thi ab maine reinstall ki hai app tu finger print scanning ka issue araha hai

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Zahra Zahra

4 days ago
81
Activate my suspended account

They suspend my jazzcash account without any explanation,when i called,they said,there was some fraudline transaction of 300,which i have no idea about
I send them emails,multiple time,called at helpline,but no response
I wrote them to deduct that suspicious amount and re-activate my account,also sent CNIC on demand,still no response!
Kindly solve my issue.

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Abdul Khaliq

6 days ago
48
Raziq pco cmh hopital

Retailer account has been blocked 03024*****536 date 08 04 2025 Cnic no 3630263097795 no 03084****00

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Qamar Abbas

9 days ago
70
Mera Jaz cash account BND h kai din sa my mushkil ho rahi h maney send recev krn

Mera Jaz cash account BND h kai din sa my mushkil ho rahi h maney send recev krny ma my AIK admi my pasy send bkiye account lock ho Gia suspend ho plz open my account

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Bushra Parveen

9 days ago
58
Fraud alert

I received a call from 0517****507 who pretended himself representative of jazzcash and asked to press one to confirm call from company and deduct 2950 rupees without my permission. Receiving amount number is 0325****378. Kindly look into matter to refeund my amount.

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Muhammad Kamran

10 days ago
39
Money Deduction

What the hell is this direct money deduction without any permission what is this
You can't do this without any permission of user
Kindly return all the money as soon possible

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Shamraiz Ansari

11 days ago
74
Account lock Jazcash

Mera Jaz cash account BND h kai din sa my mushkil ho rahi h maney send recev krny ma my AIK admi my pasy send bkiye account lock ho Gia suspend ho plz open my account

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Muhammad osama Rao

12 days ago
64
Account suspended

My jazzcash account is suspended plz unsuspend my account mane binance par usdt sell kiyE the uski payment ai thi 3179 mare pas screenshot bhi available h mujhe bohat masla ho raha h mare account ko normal kare plz

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Mussadiq Shah

14 days ago
44
Rewaver money

I have sent money to friends but plz recovery my own money to friends but plz recovery my money to my own number

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Akasha Gill

16 days ago
59
Recharge problem

Recharge twice on my sim number 03555*****

But i could not receive balance I got receipt with wrong number

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Muhammad Naeem

16 days ago
50
DEPOSIT AMOUNT

I deposited Rs. 200 on 30 April-2025 but they are not transfered to receiver account and also not return back to me I sent them mail and they reply after three days and give a tracking ID. I Didn't know where to check status of my complaint through the id. This is the ID COM2700261. After 2 Days they said that your complaint has solved but the amount has not recieved to me nor other person.

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Hasnain iqbal

17 days ago
77
My account suspended

Sir kindly my account suspended please re active my account Main factory main job krtha hu kis ny Mera jazz cash main fake payment bahj thi or wo 2ra account bi Mera hai easypasa transaction in 4 rupees

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mishfaq mi

19 days ago
49
lost mobile jazz cash loan

why you donot add biometric verification before giving a big amount of money as a loan
if any one lost mobile and without owner permission you give loan to someone else
i request to you add biometrification before giving a loan please most of the scam are happens after snachting the mobile

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Technology pak

19 days ago
77
My jazzcash account suspended

Mera jazzcash account suspended hogya hai sir mujhe kia pata tha ksi ne mujhe fake payment send krdi thi mein advertiser ka Kam krta hon

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tehreem ali

04 05 2025 12:40:42 PM
102
Money deducted

It is happening from 2 to 3 times that my jazcash is automatically sending Pakistan pvt limited a transaction of amount 200 to 400 without my permission wy is this happening I need my money back

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SHOPKEPPER JAZZ CASH

11 01 2025 03:09:54 PM

ACCOUNT SUSPEND ISSUE

NOT REPLAY

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AI REVIEWS

14 12 2024 06:52:00 PM

Jazzcash Customer Reviews

JazzCash, a prominent mobile wallet and digital payment solution in Pakistan, holds a relatively positive reputation online with an average rating of around 4 stars out of 5 on platforms such as Google Play Store and Trustpilot. Users frequently highlight the app's ease of use, fast money transfers, and the wide array of services available, including bill payments and mobile top-ups. However, there are some concerns regarding account security, customer support responsiveness, occasional app crashes, and issues related to loan repayments. Some users have reported difficulties in managing or clearing loan payments through the app, leading to frustration. Despite these occasional setbacks, JazzCash remains one of the most trusted and widely used mobile financial services in Pakistan, offering a reliable solution for everyday transactions. Rating: 3.8/5

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Tayyab Saith

30 10 2024 07:57:45 PM

review

This company provides a save transection but in recent i have faced many issues while performing y transections

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Syed Hammad Ali

08 07 2024 11:09:26 AM

Unresolved Payment Issue for Order via KFC App

On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account. Details of the transaction are as follows: Order Date: 2nd July 2024 Payment Method: JazzCash Amount Debited: Rs 600 Recipient: Grey Mackenzie Restaurant International Limited TID: 064075732455

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Syed Hammad Ali

10 07 2024 09:34:25 AM

I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips. Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.

Brand Details

JazzCash account is a branchless bank account licensed under the State Bank of Pakistan's branchless banking regulations. This account is linked with your CNIC and mobile number. You can submit complaints about jazz cash on our platform.