JazzCash

5
2
4
1
1
3
See all 6 reviews
6 reviews
Response rate: 0.1%
Complaints 712
Solved 10
Answered 20
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Toufique Ahmad

11 days ago
99
Block amount request to unblock

ہیلو موبی لنک بینک میرا نام توفیق احمدہے قومی کارڈ 433010****7769 ہے جناب عالی موبی لنک بینک گزارش ہے کہ میرا جاز کیش بز نس اکا ونٹ 0303***1747 سسپنڈ کر دیا گیا ہےtil id 980***303 پر ہے بنک کی طرف سے کہا گیا ہے کہ60300کی رقم 06/08/2026کو10:26Am پر میرے اکا ونٹ میں حبیبہ خاتون نے اپنے جاز کیش032***45191 سے رقم مجھے بھیجی تو بنک کی طرف سے عتراض ہے کے یہ رقم فراڈ کی ہے تو میں حلف دیتا ہوں کے میں ایک دكاندار ہوں اور یہ حبیبہ خاتون میرے ساتھ فراڈ کر رہی ہے ہے یہ میری دکان پر آئی کچھ سامان لیا موبائل اور نقد رقم لی چلی گئی اور رقم 60300مجھے بھیجی نہایت ہی افسوس ہورہا ہے کے بنک بھی فراڈ لوگو ں کا ساتھ دے رہا ہے میں ایک دكاندار ہوں میں نے کوئی فراڈ نہیں کیا میں فراڈ کا شکار ہو گیا ہوں تو میری عرض ہے موبی لنک بنک سے مجھے میری رقم 60300دی جائے جیسے

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Muhammad Arslan

11 days ago
47
Suspend jazzcash account request to Reactivate

Assalamualaikum

Mera JazzCash # *03090825948* suspend hai.

Shop walay ne meri SIM pe bina ijazat *minor ka B-Form link* kiya tha.

Ab us account03095801723 se *fake transactions* ki wajah se mera aur wo dono account block hain.

Request hai:

1. Minor B-Form 0309***1723 foran unlink kar dein

2. Mera account 03090***948 mere CNIC pe activate kar dein

3. Fraud account030958***23 ko block kar dein



Mere paas Original CNIC + SIM hai.

Please isko urgent process kar dein. Shukriya

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Ch Amir

12 days ago
67
Jazz Cash balance

Account Meri walda k name ha or wo 5 day sy behosh hn hospital mn admit hn or paison ki sakhat zroort ha plzz

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Umar Umar zai

12 days ago
81
Resolved
Resolved
Loain request

Kindly increase limit number03260***593 cince35401213****44 datebirth01011988, kijj******

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Muhammad Younis

12 days ago
40
Suspended jazzcash account request to Reactivate

ہیلو موبی لنک بینک میرا نام محمد یونس ہے قومی کارڈ نمبر 33303*****871 ہے جناب عالی موبی لنک بینک گزارش ہے کہ میرا جاز کیش03270****17 سسپنڈ کر دیا گیا ہے کافی بار بنک کو ای ۔میل کی ہیں تو اب جواب میں کہا گیا ہے کہ اپنے اکا ونٹ کو بحال کرانے کیلئے بنک کو تحریر لکھ کر دوں اور ساتھ میں کاروبار پوچھا گیا ہے اور ساتھ live تصویر مانگی گئی ہے اور ساتھ یہ بھی کہا گیا ہے کہ کافی عرصے سے اکا ونٹ سسپنڈ ہے پہلے رابطہ کیوں نہیں کیا تو جناب عالی بنک میں حلف دیتا ہوں میں بنک پہلے گیا وہاں بد قسمتی سے میری درخواست جمع نہ ہو سکی کیوں کہ وہاں رش اور لاتداد ہجو م تھا میں واپس آگیا اور بنک کو ای ۔میل کافی 5۔6بار کی ہیں اور میرا کاروبار جناب عالی بنک محنت مزدوری ہے اور پھر میرا time نہیں لگا جانے کا کیوں کسان بھی ہوں محنت کش مزدور بھی ہوں تو بنک کو تحریر بھی دیت

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Danyal Shoaib

14 days ago
133
Opening my account without any verification

someone opened a minor jazzcash account on my CNIC and jazzcash let it be. i contacted the helpline and they told me there are 2 FIA cases on my account and i don't even know that my account was being used. i got my CNIC in 2025 and the account was opened in 2023. how can they let someone open an account on a CNIC without any verification? this is disturbing to know that they can let anyone open an account on anyone's NIC. There was a gurdian name associated with my account i never knew. how can they not verify if the entered guardian is offically the guardian of the entered CNIC? this is unacceptable. very bad management and poor system

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Faique Khan

16 days ago
76
Business open Nahin ho raha

Bank verification mang raha hai aur humne do bar complaint darj bhi karva Diya hai aur abhi tak kuchh Nahin hua

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Niaz Ahmad

17 days ago
91
Suspend jazzcash Bussnis account request to Reactivate

میرا نام نیاز احمدہے قومی کارڈ 312041497*****5 ہے جناب عالی موبی لنک بینک گزارش ہے کہ میرا جاز کیش بز نس اکا ونٹ 03457****531 سسپنڈ کر دیا گیا ہےtil id 981119037 احمد رستورنٹ پر ہے وجہ بتائی گئی ہے کہ 34000کی رقم 032587***08سے وصول کرنے سے میرا اکا ونٹ سسپنڈ کر دیا گیا ہے تو بنک کی طرف سے مجھے کہا گیا ہے کہ اکا ونٹ کو بحال کرانے کیلئے بنک کو تحریر لکھ کر دوں اور رقم بھیجنے والے بندے کی معلومات بنک کو شئیر کروں تو جناب عالی بنک میں حلف دیتا ہوں کہ 34000 کی رقم بھیجنے والا بندہ بہاول نگر کا رہنے والا ہے اس 0325***9508 بندے کا نام محمد سجاول ہے تو یہ بندہ میلسی میں میرے رستو رنت پر آیا تھا اور قیام کیا کچھ وقت اور پھر اس نے اپنے جاز کیش 03258***508 سے رقم بھیجی مجھے میرے بز نس اکا ونٹ Til id98***19037 میں اور رقم اس نے نقد لی مجھ سے اس لئے رقم اس

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Shoaib Iqbal

17 days ago
60
Bill not paid

Hum na jazz cash ka Zaria bill pay Kai magr wo pay nai hua par account sa payment cut gei par bill pay nai hua

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Zain Ansari

20 days ago
0
Payment not received

Mere payment 12 din phele qist Bazar pe installment pay krne k Liye kre thi mgr waha nh pochi mgr mere pas se payment kat li Gai hain

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Azher Mehmood

20 08 2026 01:33:08 PM
115
Request for Cancellation of Unauthorized Insurance Service and Refund

I did not knowingly consent to enrollment in the EFU Family Health Insurance Gold Plan. During a call from 051-2521028, I was instructed to press 1 without being clearly informed that this would constitute authorization for an insurance purchase or result in a Rs. 1,950 deduction. I request immediate cancellation under the applicable free-look period and a full refund of Rs. 1,950. Please also provide the recorded evidence of my consent/authorization and the policy/certificate number associated with this transaction

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Asad Ali

20 08 2026 12:49:13 AM
148
Transaction Refund Request

Refund Request for PKR 499 Transaction
Dear Support Team,

I am writing to request a refund for a PKR 499 transaction made through JazzCash to PI Pakistan Pvt Limited on 20 August 2026 at 02:23 AM.

I did not intend to make this payment and would like you to review the transaction and process a refund if possible. I have attached the transaction screenshot as proof.

Transaction Amount: PKR 499
Merchant: PI Pakistan Pvt Limited
Date/Time: 20 August 2026, 02:23 AM

Please investigate this transaction and let me know the status of my refund request.
Account number: 03015990295
Thank you.

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yousaf Usman

19 08 2026 11:18:59 AM
140
Noc for loan of nbp

I want NOC of JazzCash

Yousaf Usman

032088****86

CNIC:321031****5323

I pay main all loans on JazzCash

Gmail 🆔 : yuk329****[email protected]

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Shahbaz Khan

19 08 2026 05:28:55 AM
105
Refund of amount

I was booking tickets for train, and paying the amount via jazzcash but the amount was deducted and the tickets were not booked, later I called 4444 to lodge my complaint they said that in 3 working days your amount will be refunded but it didn't happened.

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Adnan Butt

08 08 2026 10:07:56 AM
200
Reversal of Wrong sent amount

I have sent Rs. 4350 to a non-jazzcash number inadvertantly and called on your helpline 111124444 for reversal of the same but the CSR flatly refused by saying that once any money is sent either on right number or wrong number it is not reversable. Please make it reversable, detail is as under:

Amount sent: 4350 on 08.08.2026

sender number 033370***94

recipient number 03***767495

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Uzair Zafar

03 08 2026 10:17:32 AM
130
Jazz cash account Noc

Jazz cash Noc provide please account no 03181****9665


Name Uzair zafar


CNIC 3740586**0223


Gmail uzairzafar12***[email protected]


Lone payment 6000 date 4 February 25





Lone payment 6500


7 march 25


Repayment paid 26 December 25

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Ai story

30 07 2026 07:18:12 AM
134
dear gulam rasool mera jazcash busines acount suspened ko open kai jy

dear gulam rasool jis id sy payment ricve howi hai tid 714057007213 meharbni jazzcash business acount open kai jy gulam rasool ki til id hai 980181758

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Ai story

30 07 2026 06:53:06 AM
138
dear ahsan nazeer complain acount suspend plz open acount

dear ahsan nazeeer acount block hai suspend hai isko jald sy jald open kai jy iss date 25/05/2026 tid 00422714 is id sy payment recive howi thi is bhi helplinr pr call krky block krwa deya hia meharbni open acount

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Ai story

30 07 2026 06:39:10 AM
135
MUSAB SAEED acount suspen is open now

dear complain recive MUSAB SAEED is acount suspend plz open now Active to Suspended on 07/06/2026 17:36:37. TID: 714064323769 jis sy paymnet recive howi thi

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Ai story

30 07 2026 06:31:57 AM
122
jazzcash busines acount block hogya

Account:03293753**** via Raast. TID: 714064323769 ye number jis sy payment recive howi thi meharbani isko acount ko open kai jy

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Farooq Ali

20 05 2025 06:57:59 AM

Ma ma ne jazz cash 10 days ho gia ha ab tak repply nahe mala

Ma ne jazz cash account limit barne ka lia apply kia tha 10 days phile ab tak kio replaly nahe mala

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Hasnain Hasnain

23 04 2025 11:05:23 AM

I want noc of my account

I want noc of my account

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SHOPKEPPER JAZZ CASH

11 01 2025 03:09:54 PM

ACCOUNT SUSPEND ISSUE

NOT REPLAY

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AI REVIEWS

14 12 2024 06:52:00 PM

Jazzcash Customer Reviews

JazzCash, a prominent mobile wallet and digital payment solution in Pakistan, holds a relatively positive reputation online with an average rating of around 4 stars out of 5 on platforms such as Google Play Store and Trustpilot. Users frequently highlight the app's ease of use, fast money transfers, and the wide array of services available, including bill payments and mobile top-ups. However, there are some concerns regarding account security, customer support responsiveness, occasional app crashes, and issues related to loan repayments. Some users have reported difficulties in managing or clearing loan payments through the app, leading to frustration. Despite these occasional setbacks, JazzCash remains one of the most trusted and widely used mobile financial services in Pakistan, offering a reliable solution for everyday transactions. Rating: 3.8/5

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Tayyab Saith

30 10 2024 07:57:45 PM

review

This company provides a save transection but in recent i have faced many issues while performing y transections

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Syed Hammad Ali

08 07 2024 11:09:26 AM

Unresolved Payment Issue for Order via KFC App

On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account. Details of the transaction are as follows: Order Date: 2nd July 2024 Payment Method: JazzCash Amount Debited: Rs 600 Recipient: Grey Mackenzie Restaurant International Limited TID: 064075732455

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Syed Hammad Ali

10 07 2024 09:34:25 AM

I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips. Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.

Brand Details

JazzCash account is a branchless bank account licensed under the State Bank of Pakistan's branchless banking regulations. This account is linked with your CNIC and mobile number. You can submit complaints about jazz cash on our platform.