JazzCash

5
2
4
1
1
3
See all 6 reviews
6 reviews
Response rate: 0.2%
Complaints 529
Solved 8
Answered 18
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Abdul Shakoor Ahmad

2 days ago
32
Suspended account

Sir Mera jazz cash account kafi arsy sy suspended hy plz isy unsuspend kr den ap ki bht mehrbani ho gi men bht paareshan hon

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Abdul Waheed

11 days ago
36
Temporary issue

My jazz cash account can't create.i am facing this issue.we are facing some temporary issue with your request

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Muhammad Ansar

12 days ago
31
defulter list issu for load

Jazz chash loan for pay my NOC i
easypasa loan for defulter liast Please remove the lias and help
Thanks

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Pizza dot

13 days ago
75
Account Blocked

Aslamo e Alikum sir mera Account jo k Block ho gea Ha mojhy ak pemnt receive hoi jo ak legal pemnt thi lakin.os.pemnt k bad Account block show hony lag gea mojhy karobar karny moshklat pesh a.rhe.han. lehaza mera Account Active kia jaye ap ki mehrbani ho ge
TID 082603609000
Is Id sy pemnt receive hoi thi plz.Activated my account jitni jaldi momkin.ho.sakta ha

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Kanwar Aarif

14 days ago
43
Transfer issue

Dear respective sir/miss on June 9 , 2025 at about 0530 PM I have make a transaction of Rs 3420 from my jazz cash account to the my bank account via my raast ID. I have received the message of completed transaction and I also have the transaction id which will I provide to after you respond to me of this complained . So, I'll request you sir/miss please resolve this issue . If you want more information about the transaction please respond to me of this complained.

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Javed Shaikh

14 days ago
63
Jazz cash account suspended

Asalam o alikum sir Mera jazz cash account sespend Howa hai Aik dost NY pakpaton sy 1000 bhejy thy tab sy account band hai please open my jazz cash suspend account please

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Sehransana Ullah

14 days ago
41
Return fund

Return fund in my account 49400 recently NBP iss amount ko wapis kr dain AP ke mehrbani ho gi kindly transaction ko dakhin

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arsalan khan

15 days ago
91
Account locked

Mere dost ne Muje es number 0343****580 sa paise baije hai 5000 ropae name hai Aqil khan es paiso ki waja sa mera Account locked howa hai please unlock my account Transaction ID:37392872854

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Muhammad Waseem

15 days ago
77
Jazz cash amount transfer error

Dear respective sir/miss on June 6 , 2025 at 12:24 PM I have make a transaction of twenty thousand rupees(20,000) from my jazz cash account to the receivers easypaisa account. I have received the message of completed transaction and I also have the transaction id which will I provide to after you respond to me of this complained . So, I'll request you sir/miss please resolve this issue . If you want more information about the transaction please respond to me of this complained.

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Muhammad Mubashir

04 06 2025 10:07:32 AM
72
Jazzcash Paypak card

I have ordered a jazz cash Paypak card and still not received and I have been submit uncountable complain but still not received the Paypak card

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Nouman Shah

02 06 2025 02:30:15 PM
93
My Account is Blacklisted please remove it

Mere account se withdraw nahi hota kindly please Mera Teak karu

Account nmbr is 0320******23

Yeah aik transaction ki waja se band hogaya haii mere pass Sab detail mojoud hai

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Miralrajpoot 4545

02 06 2025 09:10:03 AM
96
Money send

Money transfer ni huie abi tk .. mery account Sy dedicate ho Gai... Tid.08186****9306....30 date ki send ki abi tk ni pohnchi..

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Musawirkhanii Spk

30 05 2025 06:11:58 AM
67
Call forwarding on

03028079048 call forwarding on he our ye number dusri number ko call nahi kia barahi mehrabani ker ke ye problem khatam kre

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Anas Jamil

30 05 2025 05:46:11 AM
69
Jazzcash closed

Jazzcash account mera father ka name pa ha ion ki death ho gi ha is waja sa ma jazzcash closed karwana chata hon

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CH HAMMAD

29 05 2025 01:55:40 PM
75
JAZZCASH APP

I AM CHANGING MY PHONE THEN I LOGIN MY ACCOUNT IN NEW PHONE BUT NOT LOGIN FACE THIS PROBLEM NEW DEVICE DETECT I AM A BUSSINESS MAN PLZZ SOLVE THIS PROBLEM

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Azan King

29 05 2025 12:46:29 AM
106
Open account me

Mera account number sepend hai mhrbani farma k mera account number sepend se hata dy mujhe boht tangi hu rhi hi 0309****67

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Saqib Ahmad

28 05 2025 03:35:22 PM
162
Unauthorized Transaction from My JazzCash Account

I am writing to report an unauthorized transaction that occurred from my JazzCash account without my permission. On May 28, 2025, at 17:32, an amount of Rs. 399.00 was transferred to PI Pakistan Pvt Limited.



I did not initiate or authorize this transaction. My account details were used without my consent, and this raises serious concerns about the security of my JazzCash wallet.



I request JazzCash to investigate this matter urgently, reverse the unauthorized transaction, and ensure that appropriate security measures are taken to protect my account from such incidents in the future.



Transaction ID (TID): 0817325*****8

Sender: Saqib Ahmed – 0316****193

Amount: Rs. 399.00

Recipient: PI Pakistan Pvt Limited



Kindly acknowledge this complaint

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Saqib Ali

28 05 2025 12:05:57 PM
112
Account suspended

My jazzcash account was suspended due to a wrong transaction by from TID 0806434******

I want to know about more this account details

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Maria Bajwah

28 05 2025 10:34:30 AM
84
Transection complaint

The payment was sent through soneri bank on 26-05-2025 in jazz cash account but in jazz cash account payment was not received but in bank account the payment was sent

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Ayesha Malik

26 05 2025 04:16:15 PM
178
Refund my amount

Transactions Id is 3659*****34

Jazzcash number is 03365*******

Iss nmbr pr Rs.25000 ki mre easypaise account se transaction hue h jo k kisi r nmbr pr jni the mjhe mri amount refund chaye

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Farooq Ali

20 05 2025 06:57:59 AM

Ma ma ne jazz cash 10 days ho gia ha ab tak repply nahe mala

Ma ne jazz cash account limit barne ka lia apply kia tha 10 days phile ab tak kio replaly nahe mala

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Hasnain Hasnain

23 04 2025 11:05:23 AM

I want noc of my account

I want noc of my account

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SHOPKEPPER JAZZ CASH

11 01 2025 03:09:54 PM

ACCOUNT SUSPEND ISSUE

NOT REPLAY

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AI REVIEWS

14 12 2024 06:52:00 PM

Jazzcash Customer Reviews

JazzCash, a prominent mobile wallet and digital payment solution in Pakistan, holds a relatively positive reputation online with an average rating of around 4 stars out of 5 on platforms such as Google Play Store and Trustpilot. Users frequently highlight the app's ease of use, fast money transfers, and the wide array of services available, including bill payments and mobile top-ups. However, there are some concerns regarding account security, customer support responsiveness, occasional app crashes, and issues related to loan repayments. Some users have reported difficulties in managing or clearing loan payments through the app, leading to frustration. Despite these occasional setbacks, JazzCash remains one of the most trusted and widely used mobile financial services in Pakistan, offering a reliable solution for everyday transactions. Rating: 3.8/5

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Tayyab Saith

30 10 2024 07:57:45 PM

review

This company provides a save transection but in recent i have faced many issues while performing y transections

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Syed Hammad Ali

08 07 2024 11:09:26 AM

Unresolved Payment Issue for Order via KFC App

On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account. Details of the transaction are as follows: Order Date: 2nd July 2024 Payment Method: JazzCash Amount Debited: Rs 600 Recipient: Grey Mackenzie Restaurant International Limited TID: 064075732455

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Syed Hammad Ali

10 07 2024 09:34:25 AM

I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips. Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.

Brand Details

JazzCash account is a branchless bank account licensed under the State Bank of Pakistan's branchless banking regulations. This account is linked with your CNIC and mobile number. You can submit complaints about jazz cash on our platform.