Refund voucher issue

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Nimra .

Resolved
23 06 2023 11:24:19 AM 434

Refund issue Bagallery!
Been chasing bagallery customer care for a while now but they are not giving the refund
voucher.
Ordered a bag (Rs 2500) from bagallery and received it on may 18th, it was damaged so i emailed them on the same day as required by their policy. But they never replied even after multiple emails, then i left a bad review on the product which btw was never published on their site and called them. That is when i received a response ,they gave me two options either to receive 300 rs or return the item. I returned the bag (i had to pay the shipping fee as well) it was received on 5th june. To this date i haven't received the refund voucher, they keep on sending me automated responses. The whole experience was so frustraing.

: cat : cat : cat : cat : cat

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