Refund voucher issue
Nimra .
Refund issue Bagallery!
Been chasing bagallery customer care for a while now but they are not giving the refund
voucher.
Ordered a bag (Rs 2500) from bagallery and received it on may 18th, it was damaged so i emailed them on the same day as required by their policy. But they never replied even after multiple emails, then i left a bad review on the product which btw was never published on their site and called them. That is when i received a response ,they gave me two options either to receive 300 rs or return the item. I returned the bag (i had to pay the shipping fee as well) it was received on 5th june. To this date i haven't received the refund voucher, they keep on sending me automated responses. The whole experience was so frustraing.