Bagallery

4
1
1
1
See all 2 reviews
2 reviews
Response rate: 0%
Complaints 7
Solved 2
Answered 2
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Eiman Nadeem

9 days ago
31
Refund Issue

Placed an order on 11 November 2024. Received half of it and contacted them on Instagram after 49 days that I still haven't received the rest of my order. I asked for a refund and they stopped replying to me. They saw my messages and just ignored me.

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zafren shaikh

20 days ago
34
Missing product

I have ordered crazy bundle deal frm which 5 bioaqua sheet masks are missing kindly send these sheet mask which are included in crazy bundle deal

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Arooj Ch

08 11 2024 08:28:22 AM
131
Half Products

I have recieved only 2 products
.but my order was of 3 products. And the serum in the bottle is very half. what is this behaviour?
Kindally delivered my 3rd product wich is bioaqua acne cream.

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Anmol Irfan

23 07 2024 04:52:48 PM
128
Delivered wrong products

I got used wax epilator full of scratches and wax marks on it.
Also got the incorrect lipstick.
I want the correct order or complete refund.

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Summi Khan

10 07 2024 05:18:07 AM
122
Wrong product

They send me wrong product i ordered blue matte liner waterproof they send me some sort of local dupe without box
The other thing i ordered nyx lippie they send me gloss n this is not my first order last time they send me eyepencil instead of lipstick this time i want to exchange n want actual product

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Nimra .

23 06 2023 11:24:19 AM
482
Resolved
Resolved
Refund voucher issue

Refund issue Bagallery!
Been chasing bagallery customer care for a while now but they are not giving the refund
voucher.
Ordered a bag (Rs 2500) from bagallery and received it on may 18th, it was damaged so i emailed them on the same day as required by their policy. But they never replied even after multiple emails, then i left a bad review on the product which btw was never published on their site and called them. That is when i received a response ,they gave me two options either to receive 300 rs or return the item. I returned the bag (i had to pay the shipping fee as well) it was received on 5th june. To this date i haven't received the refund voucher, they keep on sending me automated responses. The whole experience was so frustraing.

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Komal Lalwani

11 06 2023 10:27:35 AM
478
Resolved
Resolved

Komal Lalwani feedback

22 07 2023 03:56:45 PM

This platform is very helpful.

Refund problem

I ordered from Bagallery worth 3500 around 3 months ago. Order was not complete and quality was also not that good. So I emailed them and requested for returning those products. They agreed for refund so I returned their products. It’s been 3 months they are making me fool that there is some technical issue. I requested them to give me a voucher of same amount so that i can purchase something else. But they are refusing it and continuously making excuses for refund.

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AI REVIEWS

17 12 2024 08:15:39 PM

Customer Reviews

**Bagallery.com Review** Bagallery.com is a leading online shopping platform in Pakistan that offers a wide range of beauty products, fashion, and accessories. The website features a user-friendly interface, making it easy to browse through categories like makeup, skincare, apparel, handbags, and footwear. They carry both local and international brands, ensuring a diverse selection for various tastes and budgets. The quality of products is generally good, and many customers appreciate the regular sales and discounts. While delivery times can sometimes be inconsistent, customer service is usually helpful in resolving issues. **Rating**: 4/5

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Anmol Irfan

23 07 2024 04:47:27 PM

Incorrect order.

Very late delivery. I ordered nyx pushup lipstick and wax epilator but recieved used wax epilator full or scratches and wax marks on it, also the lipstick is nyx lingerie not nyx pushup. Incorrect lipstick. I want refund from bagallery. This is not what i ordered.

Brand Details

Bagallery sell products of multiple companies including jewellery, dresses, skincare, shoes, purses etc. If you have complaint about Bagallery, you can post on this page.