Refund Request being Ignored

Haider Ali

Had a terrible experience ordering a mobile phone from Telemart. Ordered and paid on 15th May, but they failed to deliver within the promised timeframe. After a week of inquiry, they informed me that the product was out of stock and gave me the option of a refund or an alternative product. I chose a refund. However, the customer support regarding the refund delay was extremely disappointing. Despite multiple attempts to contact them, their responses were unhelpful and lacked urgency. It was a frustrating and unacceptable experience. There is no contact number for customer complaints or to speak with a supervisor/manager. I tried various channels (WhatsApp, Messenger, Instagram, Email, and their support portal) but still haven't got refund

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