Received a defective three piece suit
Tooba Tariq
I ordered dress from them few weeks ago. My dress came defective, it had missing embroidery and had stains l. Upon complaining they asked for pictures as a proof which I provided immediately. I was told that I will get the refund. I asked them the procedure abour the returns they said someone will come pick the dress in a week and when they’ll receive it they’ll process the refund thay would take approx 2 weeks.
Nothing has happened since than, I inquire about it almost every other day but get no response. They are very active in advertising their newly launched dresses but have no time to resolve this issue
Please loot into this matter asap
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