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AsimJofa
Complaints
24
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- Complaints
- Reviews
- About
Shehla Ahmed
Received a very cheap item
I received my order and it was horribly stitched. Embroidery work was even not complete. It was left two inches before the edges. Shirt bottom was not straight. One sleeve had pipping but the other one was without it. I reported to them but they are not willing to admit their mistake. Cheap, cheap designer. Wil never buy anything from them. I wish I had read reviews about them before purchase.
Bilal Shah
About dress bought from asim jofa
I have recieved very poor dress from asim jofa there were cuts on dupatta and back was missing i complaint but there is no action on my complaint.
Ayesha Siddiqui
Zero customer service
I ordered a suit but when I received it I noticed that items do not match the website description. I contacted them with pictures of the item and website description which clearly doesn't match. The agent refused to help or accept the error. Every time I messaged I got the same response.
" Dear Customer,
Thank you for contacting Asim Jofa. We deliver same as mentioned in design details please be noted extra laces and embellishments which are not mentioned in design details are not included in it. Regards, Team Asim Jofa"
I bet other customers will agree with me
Insta 774
Delivering low quality stuff
This brand is delivering low quality stuff. The dress has incomplete pieces. Pathetic customer care services. I recommend to not buy from this brand.
Alishan Saleem
Poor Quality Product and Difficult Return Process
I want to leave a review on the Asim Jofa website. Their fabric quality is poor, and I received a torn suit. They are making it difficult to return the item and are charging me delivery fees for an exchange. My time and money have been wasted by buying a suit from them, and this has been a bad experience. I’m leaving this review so others can read it and learn from my loss, so they don't make the same mistake.
Aysha Sultana
A fraud brand jo apko bewakoof banata hai
It's the eight day that I've been complaining about it and waiting on a response from your team. Nobody has returned calls or at least bothered to talk about the difficult situation your customer is in. I got an email ten days ago informing me that the shipment was on its way. And when we expressed our concerns in response to Asim Jofa's emails, your staff did not respond. Nobody has answered the phone. Furthermore, your delivery personnel are so incredibly rude and unpleasant that they hang up on you and turn off their phones before even delivering the package to the correct address. These people are such frauds. They don't care about customer service. Order No #AJ1069296
Noor .
Delay parcel
Itni buri services han mene ek month phle irder kiya tha pay b kr diya order ka lkin mjy abhi tk receive ni ho rhaa.
Whatsapp pr contact kro toh seen kr ke chor jate han
Aiman Abbas
Worse fabric and different color of all articles
I am not satisfied with the quality of the products I received from the recent sale.
I ordered the following items:
Both of them are completely different from picture shown in color and look wise.
Green Mehndi and Orange Dress:
Received trousers in a different color.
The fabric quality is worse and is not as shown in the pictures.
Pink and Gray Dress:
The dupatta color does not match the picture.
While the image indicated "boski silk," I received Malai linen fabric instead.
Asima Bilal
Pathetic fabric and stitching
I ordered stitched dress for my husband today and it was embarrassing situation when he wears it and found fabric seen throw and bad stitching.
ifrah amir
Incomplete dress posted
Placed an order for a stitched and an unstitched dress. The unstitched dress came with out 3Meter lace that was already mentioned on the website and the packag leaflet in the description section. I contacted them, they sent the lace to a completely wrong address and now they are not sending the lace on my address. As if this was my fault. This mistake of theirs will have to be rectified by my self with my own money. On top will have to deal with this nonsense of looking for the lace in this hot summer weather. All because of a mistake on their behalf in the first place. Because the dress will just not look put together without the lace.
Muhammad Imran
Low quality Fabric on Article and No support on after sales complain
Worst ever purchase experience. Spent a lot of money on article purchased and stitching only trusting on brand name. Quality of fabric was very pathetic and shredded on first worn. When I called them for a complain they simply asked that if article not stitched, we can return or exchange. But honestly speaking without using anything how we would know the quality??? Very poor after sale services and policy. I will not recommend buyers to shop with Asim Jofa.
Sabss .
Asim Jofa Purchase
Worst ever purchase. Spent a lot of money only to get cheap quality dresses and not even matching the posters and trouser fabric was also not enough that my tailor had to put a Jor in it. They do not do any returns or exchanges. Dont recommend at all. Dont get whats the hype about it.
Light inside
Fraud brand asim jofa
Its a Fraud brand they show something else and send something else and when we complain they do not return
Fatima .
Order return
Muje same dress mil gae hen dono aik wapis krna he guide krden order number AJ746765
Aamir Naizr
asim jofa Pakistan
Asim jofa is a fraudulent brand; do not purchase their suits. The items they showcase in pictures differ significantly from what they actually send. For instance, the pajama appeared printed in the images but was sent in green color and poor quality. The lace on the dupatta borders, as depicted, was missing, replaced by simple, low-quality material. Avoid buying from them; they are a complete waste of money.
Aamir Naizr
asim jofa Pakistan
I have order above suite a week before for my fianace as eid gifts ...but unfortunately suits have some drawbacks/issues.....
This is totally embarrassing you guys are running such a huge franchise and the cost we paid was absolutely 💯 without requesting the discount and at the end we received an incomplete raw materials suite
aqeel shah
Fraud Brand
Asim jofa is a fraudulent brand; do not purchase their suits. The items they showcase in pictures differ significantly from what they actually send. For instance, the pajama appeared printed in the images but was sent in green color and poor quality. The lace on the dupatta borders, as depicted, was missing, replaced by simple, low-quality material. Avoid buying from them; they are a complete waste of money.
Namra tul
Not deliver suit
Overall a bad experience ordered different suits twice only received 1 and no 1informed me that they'll not send 1 particular dress, all took delivery charges for both dresses n didn't return bad outage service.
Arib .
Color difference
It's my 2nd time n last time i purchase from asim jofa....really worst experience everrr i never recommand to anyone to trust this brand or purchase from asim jofa...
Hira Hurmat
Fraud scam
I ordered a dress from Asim Jofa for my brother's wedding, and it cost me 12,099 including delivery charges. However, the suit they delivered was of extremely poor quality and did not match the type of suit they displayed on their website. Additionally, the delivery package was in a terrible condition, with the dress carelessly stuffed in a bag as if it were a free item. I paid 12k for the dress, but the quality and presentation were far from satisfactory. The dress they showcased on their website appeared to be made of high-quality chiffon, but they sent me a cheap crinkle chiffon fabric instead. It deeply saddened me because I had developed a genuine affection for that dress. Despite reaching out to them, they did not respond to my msg
Muhammad Ahsan
27 12 2024 10:40:26 AM
Crappy product.
Basically they are an online scam, they delivered a faulty duppata with lot of holes, and they never fixed or reply positively. buyer who are intended to buy from them, better to buy from Junaid Jumshed.