Payment sended but not reflected on receiver account

"Subject: Missing Transaction - Money Not Received by Recipient

Dear Easypaisa Team,

I am writing to report an issue with a recent transaction I made using Easypaisa. On [Date], I sent PKR [Amount] to my brother's [Recipient's Number]. The amount was deducted from my Easypaisa account, but my brother has not received the money.

Transaction Details:

- Sender's Number: [Your Number]
- Recipient's Number: [Recipient's Number]
- Amount: PK

I request you to investigate this matter and assist me in resolving the issue as soon as possible. Please let me know if there are any additional steps I need to take.