Easypaisa

4
1
See all 1 reviews
1 reviews
Response rate: 0.5%
Complaints 220
Solved 2
Answered 6
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Mohammad Saleem

8 days ago
45
Blacklisted

My account is blocked please unblock my account my transactions and payments is in pending my amount is in pending please solve my problem

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Mohammed Junaid Ali Khan

11 days ago
68
Sir mara easypasia account

Blacklist hu gay hai Kal say mujy apki help ki zarort hai mara name juanid Ali Khan hai

032144*****

352012*******69

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Hammad Arshad

14 days ago
68
My Easypaisa Account Locked

Hi Dear, I‘m Muhammad Hammad Arshad. I’m writing to bring to your attention an issue regarding my Easypaisa Account. Which has unexpectedly locked. My account has been locked because of this payment: (4500PKR) TID: 34591405009.

Kindly, remove this payment: 4500PKR - TID (34591405009) from my Easypaisa account and Unlock my account. So that I can use Easypaisa futures.

I respectfully request that you look into my matter and urgently resolve this issue.

Best Regards,
Hammad Arshad
Punjab, Faisalabad

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Sayyad Zameer Abbas

16 days ago
59
Transactions issue

Suspension of my account transactions beacuse of a transactions from my friends account we are best friends and have close relationship and helped another's in any difficult situation in financial issues plz we both are nothing know about what happened so plz i send CNIC of both plz help us in that metter

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Sayyad Zameer Abbas

16 days ago
63
Transactions issue

A transactions of 15000 received on date 25_2_25 wich declare your company that froud money but my best friend Azhar shah send me because we have close relationship and helped another's in difficulties so we have a relationship of give and take money on any time i have need beacuse my salrey is so late that month he send my i am a Government servent in Pakistan Railways police and always tried to b a responsible man live my live in discipline plz believe me we both have no idea about what happened..plz in that metter help me

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Hazrat Ullah

18 days ago
498
Why is my easy pasia account blocked

Please record my easy pasia account
Amount recvid in my Kazan Allied Bank limited in my easy pasia account please record my account

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Bushra Fahad

18 days ago
59
International home remittance

My husband sent me money on March 22, 500 riyals, which is equivalent to 37,000 Pakistani rupees. I haven't received the money yet. I have spoken to customer care 20 to 25 times, but they haven't responded. I have also complained on Gmail and email. I have spoken to all the places and tried, but the money hasn't arrived yet. I am checking the remittances again and again. What is the problem? If you want to give me the money, tell me. If you don't want to give it, then refuse it clearly. I have to mention the name of the bank from which the Saudi account was sent. They said we transferred the money, it cannot be returned. I went to UBL Bank to get information. They also said that the money was transferred to Easypaisa, but I haven't received

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Muhammad Amir

02 04 2025 08:20:31 PM
88
Fraud kia hy

Aoa sir mn ny apny account easy paisa sy jo 034*****036 Sy 7000ki transaction ki hy other account jaiz cash py jo 0300*****22 hy sir paisy mery easy paisa sy chalay gaiy hain aur jaiz cash py ni gy. Transaction id number ye Hy 354179****5 Hy

30march 2025 sham ko 7.34pm pr ki hy please sir I am very poor man

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Bushra Fahad

02 04 2025 11:53:39 AM
61
International home remittance

My husband had sent money from Saudi Arabia, 37 thousand rupees, but the money has not arrived on Easypay yet. I also checked the remittances, it is not showing anything
22 march

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Bushra Fahad

01 04 2025 01:01:21 PM
57
International home remittance

For God's sake, my husband sent 500 riyals to you guys, but the money hasn't arrived in my account yet. The Saudi account my husband sent it from is saying that the money can't be returned because we transferred the money. The Easy Money customer care person says that if the money doesn't show up on the 1st, april then call your husband and ask him to return it. The Saudi bank from which you transferred it says that we have completed the transfer, we can't ask for a return. The money has reached Easy Money but you are not transferring it to my account. Sometimes you say there is no limit, sometimes you say wait until the 1st. April
My husband sent the money on the date 22 March 2025

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Safi Ullah

01 04 2025 03:35:36 AM
42
MoneyGram Transfer Marked as Delivered but Not Received

Dear EasyPaisa Support Team,

I am writing to formally raise a complaint regarding a MoneyGram transfer that has been marked as "Delivered" but has not yet been received in my EasyPaisa account. It has been more than 5 days, and I am still unable to access the funds.
my account receiving limit is 50k but i sent money 50202.

transaction ID below attached
56808689

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Bushra Fahad

31 03 2025 10:27:43 AM
41
Home remittance

I had sent money to my wife's account on the 22nd, 500 Rials, which is 37,000 Pakistani rupees. The app I used to send it is saying that we have transferred the money but the money did not arrive on Easypaisa. Then we went to UBL Bank. They also said that the money arrived and we sent it to your Easypaisa account because it arrived through UBL Bank. My wife also checked the remittance but the money did not show up. I also talked to the customer care people and got a different answer. May God drown you people. My children did not buy Eid clothes and this message is for the Easypaisa CEO May God give his entire family the worst of difficulties. He is the son of a Jew who burned in the fire of hell.

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Hussain Ahmad

28 03 2025 04:03:08 PM
44
Unauthorized deduction

My sim was offline and someone did transaction of Rs 10000 from my account to Ecom Planet Private Limited. Additionally took Rs 5000 loan from my account.

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Rai Ansar

27 03 2025 09:58:41 AM
58
Payment issue

Asslam o Alikum



میں نے کل ایچ بی ایل اکاؤنٹ سے 50000 پچاس ہزار اپنے ایزی پیسہ اکاؤنٹ(0345*****88) میں ٹرانسفر کیے تھے جو مجھے ابھی تک وصول نہی ہوۓ۔

مجھے بہت ارجنٹ ضرورت ہے،

پلیز ہیلپ می۔

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Saleem Ashraf

27 03 2025 08:56:25 AM
41
Not coprate about get statement

Aao today I visit your easy paisa digital bank manga mandi branch bypass for account statement last year when I visit your bank security guard not coapretae with me and done bad behaviour when I enter branch manager room to get account statement they abusing me and quarrel with me so please resolve my complaint

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Panchi Panchi

27 03 2025 07:08:35 AM
58
Blocked account

Mujhy 8 date ko payment receive hoi js ki wja se mera account block hogya may be fake payment mujhy account unblock krwana ha

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Reehan Ullah

25 03 2025 11:37:26 PM
59
Not receiving of money

Sir their is in issue that a customer send to me money and send screshort but not receive to me in 24 hour

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tariq Mehmood

25 03 2025 10:15:24 AM
63
Donation wrong

Ma NY 10000 shoukt khanm hospital ma zokat donation krni thi AP k account ma ho gi kindly give me back 10000 my contract number 0348******727 easypaisa transfer kr dy

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Bushra Fahad

24 03 2025 02:29:35 AM
85
Resolved
Resolved

Bushra Fahad feedback

02 04 2025 11:45:57 AM

International transfer

My husband had sent money from Saudi Arabia, 37 thousand rupees, but the money has not arrived on Easypay yet. I also checked the remittances, it is not showing anything.

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Bushra Fahad

02 04 2025 11:45:24 AM

Please private cnic

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Yasir Nauman

14 03 2025 04:30:54 PM
131
Account is not working

Dost ne 0343*******7 se pase transfer kiye Jo government employe h mublg 500 rupe mare account me 03339787242 pe ur mobile app se pase transfer nh horhe lehaza mhrbani frma kr account thk Kiya jai shukriya

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AI REVIEWS

14 12 2024 06:27:14 PM

Easypaisa Customer Reviews

Easypaisa, a leading mobile financial services platform in Pakistan, generally receives mixed feedback from its users. On platforms like Google Play Store and Trustpilot, it holds an average rating between 3.5 and 4 stars out of 5. While many customers appreciate its convenience for making mobile payments, transferring money, and paying bills, some users express dissatisfaction with issues like slow transaction processing, customer service challenges, and occasional technical glitches. Despite these concerns, Easypaisa continues to be a popular choice for users seeking digital financial solutions in Pakistan. The app's user interface is often commended for being intuitive, but some features could benefit from further improvement. Rating: 3.5/5

Brand Details

Pakistan’s first mobile banking platform launched in 2009, is the only GSMA mobile money certified service in the country. Initially launched as a money transfer service, easypaisa empowers underserved masses by bringing convenience and freedom to their lives, and has today become the category name for money transfers, synonymous with convenience and reliability. You can submit complaints about easypaisa here.