Order not received

I placed an order for their floral gown maxi, around the 21st September and contacted them multiple times throughout 3 months but never got a response, they always left my messages and calls on read. I would call and text almost 5 times a week and all they ever told me was that article is in production. Please dont ever buy from this company they’re a total scam, they take money and dont send you any clothing item. Total scam and rip off. Im utterly disappointed.