Failure of Delivery Service and Poor Customer Support at California Pizza
Syed Ansab
My name is Syed Ansab Hussain Rizvi. Last night, I ordered a large pizza for 1149 rupees from California Pizza’s Haideri branch in Karachi through Food Panda. Initially, I chose pick-up, but then switched to delivery, which was supposed to take 30-45 minutes.
After waiting a long time, I called the branch and they said the pizza was ready for pick-up. I told them I had switched to delivery and couldn't pick it up, asking them to send a rider and I’d pay extra. They agreed but never called back. When I tried contacting them, they ignored my calls and eventually switched off their phone. My money was wasted, I stayed hungry, and had to deal with the inconvenience.
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