Complaint Regarding Unscheduled Power Outages

Syed Alyan Ali
House no 104 50 -B,100 Quarter, Korangi, Karachi
Account No : 0400037578884
!6-june-2024
Customer Service Department
K-Electric
Karachi, Pakistan

Subject: Complaint Regarding Unscheduled Power Outages

Dear Sir,

I am writing to express my concern and dissatisfaction with the recent unscheduled power outages in my area.
For the past two weeks, there has been a daily power outage from 6:00 AM to 10:00 AM. This is not in accordance with the load-shedding schedule provided by K-Electric, which specifies the following timings:
Shift 1: 11:05 AM to 1:35 PM
Shift 2: 3:05 PM to 5:35 PM
Shift 3: 7:05 PM to 9:35 PM
Shift 4: 11:05 PM to 1:35 AM
I request you to investigate this issue and provide a resolution at the earliest.