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K-Electric
Complaints
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Answered
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Saiban Marketing
Load Shedding
Please do your best to turn electricity back on in Mahmoudabad area, as we have emergency situation in house and every one is in stress. We need electricity as soon as possible. Please team it has been 4 hours almost.
DrSaad Amjad
ELECTRICITY SHUTDOWN UNSCHEDULED
I am Resident of P Block and a Medical Professional (Doctor) as well as government Official, I need to complain regarding Electricity Supply..
I have 2 little Children and we are suffering the Electricity Shutdown without any reason or notification. Please make proper arrangements accordingly. Dated: Thursday 14-Nov-2024
Kamran Ali
Power Cutt
The power has been cutt in my from morning 07:00 AM 19/07/2024.I have called the call center but they are making excuses.
Syed Alyan
Complaint Regarding Unscheduled Power Outages
Syed Alyan Ali
House no 104 50 -B,100 Quarter, Korangi, Karachi
Account No : 0400037578884
!6-june-2024
Customer Service Department
K-Electric
Karachi, Pakistan
Subject: Complaint Regarding Unscheduled Power Outages
Dear Sir,
I am writing to express my concern and dissatisfaction with the recent unscheduled power outages in my area.
For the past two weeks, there has been a daily power outage from 6:00 AM to 10:00 AM. This is not in accordance with the load-shedding schedule provided by K-Electric, which specifies the following timings:
Shift 1: 11:05 AM to 1:35 PM
Shift 2: 3:05 PM to 5:35 PM
Shift 3: 7:05 PM to 9:35 PM
Shift 4: 11:05 PM to 1:35 AM
I request you to investigate this issue and provide a resolution at the earliest.
Kashif Ali
muzffar ali
sir mene bill paye kea kta wo bill pher agea hn bill TID 061679564895 time on may 6;2024 at 21:22 plz help me plz help me
Syed Zafar Ali
Calculation mistake in KE bill
My bill of k electric for the month of March has several mistakes. One of the mistake is of calculation. There is wrong calculation of charges in the bill. My second complain is, Total consumed units are 330. For every unit either that is below 300 or above 300, the charged amount for every unit is 25 rupees. My third complain is, there is an addition of 12 rupees in the bill for the previous month although we have paid the full bill last month.
AI REVIEWS
19 12 2024 07:03:14 PM
Customer Reviews
K-Electric is the primary electricity provider in Karachi, Pakistan, serving millions of residents and businesses. It plays a crucial role in the city's energy infrastructure, offering reliable electricity services to urban and industrial areas. Known for its efforts to improve power distribution, K-Electric has implemented various initiatives to enhance its infrastructure, reduce outages, and promote energy efficiency. The company also provides convenient customer service through digital platforms, enabling bill payments, load tracking, and fault reporting. While it has made progress in modernizing Karachi's power supply, K-Electric continues to face challenges related to demand, infrastructure, and customer satisfaction.