Dwear

0 reviews
Response rate: 100%
Complaints 1
Solved 1
Answered 1
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Muhamad Haris

15 03 2023 10:39:39 AM
421
Resolved
Resolved

Muhamad Haris feedback

15 03 2023 11:11:05 AM

Quick response from support. Good service

Order refund

Thank you for reaching out to us about your refund request for your purchase of a StreamingPro+ monthly subscription.

I’m very sorry to hear that StreamingPro+ didn’t live up to your expectations. We do our work with pride, and it’s always our intention to provide every customer the best experience possible.

We’ve taken a serious look into the matter and discovered that our servers were inaccessible for a long time. This was our fault, and we accept full responsibility.

To fix our mistake, we’d like to offer a full refund as a token of our regret for the inconvenience this has caused you. You should see the total amount returned to your bank account in a couple of days.

Once again, we apologize for your less than satisfactory experience....


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Dwear

15 03 2023 10:56:09 AM

Hi,
Thanks for submitting the complaint, we are looking into it.

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Brand Details

Dwear is a fashion brand and online market place, where user can buy product online from home. If you have any problem please feel free to get in touch.