Al Buraq

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Response rate: 0%
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Sumreen Faizan

08 09 2026 08:00:51 AM
164
Wrong product received

I ordered a Hyaluronic Acid Hydrated Mist from Al Buraq, but I received Cleansing Milk instead. I contacted the seller immediately after receiving my order and requested a replacement or refund. They informed me that my complaint was forwarded, but since then they have been reading my messages without responding. I have also emailed and called them but received no response. I request you to help resolve this issue and ensure that I receive the correct product or a full refund.

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Al Buraq operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Al Buraq is powered by Shopify, which enables us to provide the Services to you.