Wrong Tax apply

I am writing to you with regards to the taxes being applied by MCB Bank on my remittance. I am a freelancer and the amount I am receiving is against my IT services. However, I have noticed that the bank is applying a tax rate of 1% instead of the correct tax rate of 0.25%.

I would like to bring to your attention that this is illegal and I request you to rectify this matter immediately. I urge you to look into this issue and make sure that the correct tax rate is applied to my remittance as per the rules and regulations set by the tax authorities.

I would appreciate it if you could respond to this email at your earliest convenience and confirm the actions taken by the bank to rectify this matter.