Unauthorized Transaction from My JazzCash Account

Saqib Ahmad
I am writing to report an unauthorized transaction that occurred from my JazzCash account without my permission. On May 28, 2025, at 17:32, an amount of Rs. 399.00 was transferred to PI Pakistan Pvt Limited.
I did not initiate or authorize this transaction. My account details were used without my consent, and this raises serious concerns about the security of my JazzCash wallet.
I request JazzCash to investigate this matter urgently, reverse the unauthorized transaction, and ensure that appropriate security measures are taken to protect my account from such incidents in the future.
Transaction ID (TID): 0817325*****8
Sender: Saqib Ahmed – 0316****193
Amount: Rs. 399.00
Recipient: PI Pakistan Pvt Limited
Kindly acknowledge this complaint