Unauthorised deduction from my JazzCash account

Dear JazzCash Support Team, I am writing to report an unauthorized transaction of PKR 499 from my JazzCash account on 12 November 2026 at 07:26 AM. I received an SMS confirming that the transaction with PI PAKISTAN PVT LIMITED was successful. I did not authorize or make this payment, and I do not know which service or subscription is responsible for this deduction. Transaction Details: * Amount: PKR 499 * Merchant: PI PAKISTAN PVT LIMITED * Date: 12 November 2026 * Time: 07:26 AM * Transaction ID (TID): 730213888945 Please investigate this transaction using the TID, identify the exact service or merchant responsible, stop any recurring or unauthorized deductions, and refund the deducted amount to my JazzCash. Thanking you in advance.