Transaction amount not credited
Ali Khan
Dear Support Team,
I am writing to lodge a formal complaint regarding two Raast transfers that were successfully initiated from my SadaPay account but have **not been credited to my HBL bank account.
Transaction details are as follows:
1. Amount: Rs. 10,000
Date & Time: 28 January 2026, 04:15 PM
From:SadaPay (Account No. 32590412****32)
To: HBL (IBAN: PK02HABB016403******144613)
Reference Number: Raast-296044
2. Amount: Rs. 1,000
Date & Time: 05 February 2026, 03:49 PM
From: SadaPay (Account No. 3259****232)
To:HBL (IBAN: PK02HABB016403007*****9144613)
**Reference Number:** Raast-992519
Both transactions show “Money Sent”
status in the app, and no service fee was charged. Howe
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