Tap shop voucher not displayed

TID : 38384512301

Order id : 2025071422053411432

This voucher did not display to me hence it's un used but amount was deducted from my account kindly refund the amount or else provide me the desired redeem code

Name : Muneeb Zafar

CNIC : 42201-6*****91-5

A/C : 0341-30******