Return parcel reason

To
M&P
Office management
Kindly check out my parcel tracking number is 558998310000036
I m belong Arham collection 89A17 account number kindly deliver my parcel to my costomer as soon as possible because my costomer want to receive the parcel but rider is not here and my parcel is return policy that is not fear
This is my first month with work M&P company but my 5 parcel return why ? What is this kindly deliver my parcel to my costomer