Request for Refund and Cancellation of Unauthorized Subscription

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Babar Ishaq

3 days ago 1

​Dear Support Team,
​I am writing to report an unauthorized auto-deduction of PKR 499.00 made from my JazzCash account to your merchant account (PI PAKISTAN PVT LIMITED) on October 20, 2026.
​I did not knowingly subscribe to this service or authorize this auto-renewal. The transaction details are as follows:
​Amount: PKR 499.00
​Payment Method: JazzCash
​Transaction ID (TID): 727610649312
​Date & Time: 10/20/26 07:51:46 AM
​I kindly request you to immediately cancel any active subscriptions linked to my number/email and process a full refund of PKR 499.00 back to my JazzCash account, as this charge was unintentional.
​Looking forward to your prompt assistance and confirmation of the refund.
​Sincerely,
​Babar Ishaq
Registered Mobile Number.

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