Poor Quality and Claim Response

Umar Farooq

Received poor quality products and encountered the worst customer support — no replies to complaints, no resolution, no accountability. Honestly expected much better from a brand of such reputation.
We work hard to earn every rupee, and when a single suit starts from PKR 8,500, it’s not a small amount — it’s a serious purchase for many families. Is this really the standard JJ stands for?
They spoiled our Eid, and now they won’t even offer an exchange or compensation. No response, no support. Just silence.
Our hard-earned money is wasted.

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