Parcel not received

Its been a weak first they handed over my parcel to another area's rider when the rider contacted me he said he cant deliver it in my area and it will be deliveries tomorrow its been two days I'm still waiting for my parcel ....after waiting for 2 days i contacted the (previous) rider he said the parcel is delivered to your area's rider and will be delivered to you soon....i still i haven't received my order....pathetic service ever