Money transfer issue with raast

Dear Usman,
Thank you for contacting JazzCash Team.
We apologize for the issue you have faced. Referring to your concern, we would like to inform you that your amount's have been reversed into your JazzCash account dated 18-12-2023, 19-12-2023.
Further, you can check your account statement of successful transaction:
(Dial *786*6*3*1# Jazz/warid user to get last 5 successful transaction record platform fee will be charged).
Via JazzCash application:
Tap on My Account => Tap on Transaction history => Select required option from Sent/Received => Tap on required transaction for details.