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Complaint Regarding Non-Delivery of Order Despite Successful Payment

Dear Sir/Madam,

I made a payment of Rs. 1920 through Easypaisa to TapShop on 7-august at 9:52 AM. The transaction was successful, and the amount has been deducted from my account; however, I have not received the purchased item/voucher/service.

Details are as follows:

Mobile No.: 0312***2628

Transaction ID: 538317***195

Order ID:tp-260807045***2339e

Amount: Rs. 1920

Payment Method: Easypaisa

I request you to kindly investigate the matter and either deliver the purchased item/service or refund the amount at the earliest.

Thank you.

Regards,