fabric of the shoes was bad

Dear Stylo Customer Support,

I visited the Stylo outlet at kedia branch. I went there to raise a complaint about my shoes
but unfortunately, the staff behaved rudely and did not assist me properly.

I request immediate action regarding this incident and guidance on how my original complaint can be resolved.
Attached are my purchase proof and any related photos.

Kindly acknowledge receipt of this complaint and inform me about the next steps.

Thank you,