Delivery Issues

Dear Customer Support Team,

I am writing to raise a concern regarding my order with tracking number PK-DEX197537632. The order was scheduled for delivery today in Hasilpur. However, when I checked the tracking status, it showed "Delivery attempt failed twice." I would like to highlight that I have not been contacted even once regarding this delivery.

This is not the first time I have faced such an issue. Delivery staff often insist that I collect the order from the office, despite charging for home delivery. Additionally, the contact number provided (Ali Murtaza, 03416411103) is powered off, making it impossible to reach out for clarification.

I kindly request that you ensure my order is delivered to my doorstep as promised and take nece