Defective dress inferior quality

Dear Junaid Jamshed Customer Service,

I am writing to express my disappointment with a recent purchase I made from your brand. I bought a [Kurta shalwar with 25 % discounted price with reference number JJKS-32978 from your centaurs store and after only wearing it once, I noticed significant wear and tear. This is highly unusual for a product from your esteemed brand, which I have trusted for its quality.

I have already tried reaching out for assistance,I visited 2 times at your centaurs mall store but unfortunately, I have not received a response.I constantly calling on the given number but no positive response received.I have already submitted the obsolete dress to your cantaurs store and your staff inform me that it would be exchange o