Auto subscription money deduct

Hey dear sir ,
Aslam o alikum i have to request you that since 2 years there is a automatically subscription added which deduct the money from the jazz cash number . I have unsubscribed it many time but i font know why it susbcribed many times . Today tapmad susbcription was subscribed automatically ehich deduct 499rs from my jazz cash number: 03206784799 . I request you to finish this problem and send back the 499 rupees to my jazz cash account . Thanks for your regard