MUHAMMAD AWAIS
Sir, I purchased Service shoes from your shop. After about two months, the stitching came loose and the shoes started tearing. Because of this issue, I submitted them at your shop so that you could send them to the company for proper repair.
However, I have come to know that the shoes were not sent to the company. Instead, they were repaired at the shop using glue. Because of this, the upper part of the shoes is now getting damaged and tearing even more.
This problem is not due to my mistake but because of the quality of the shoes. Therefore, I request that either the shoes be sent to the company for proper repair or that I be provided with a new pair of shoes. I hope you will resolve this issue as soon as possible.
Adil Hameed
I purchased shoes from a Servis outlet on 08/10/2025 from.Saddar Rawalpindi The product has already become damaged despite very light use. I do not have the paper slip, but I have bank transaction history + card details showing the date and amount debited.
When I visited the branch, staff refused to process my claim, saying “no physical slip, no claim” and spoke rudely tjis is the number of the person.03445196738
I called the manager but did not get a response. The second manager said he could not help because he lacked permission.
Please assist by verifying my purchase using my transaction proof and help process this defective product claim in accordance with your policy.
Kindly let me know what else you need to proceed.
Thanks,
Abdul Basit
Dear Customer Service,
I received 2 defective shoes (Size 7) out of 3 pairs in my order SR-1020766-4. I request replacement or refund for the defective items. Please resolve this issue ASAP.
Sincerely
ABDUL BASIT
Eirad Shahzad
I buy shoes from service shop dated 05-05-2025 and totally damage with in 4 days when i go back in service store the Manger deal very cheap
Rana umair
I have bought a shoes from service worth of 6495/=
Threads come out 1 one day use only.
I today visited the branch ( SERVICE SHOES CITY ROAD BRANCH ) They said k sir upper sole ka claim ho sakta ha lakin apka problem ka claim ni ho sakta.
They smiled and went off to there works and left me on counter
