Tehreem Khawaja
Received a completely different item
So in our country unfortunately the customer has no rights. I've placed an order for a STITCHED ITEM that cost me Rs.9900 at Motifz Brand and what I received was completely different.
The original cost of the dress was Rs.4990 and I paid an additional Rs.4910 for stitching service so Rs.9900 in all.
To begin with the dress was nothing like what was shown in the pictures.
The buttons, the sleeves, the border of shirt, the lace used for the border of the dopatta, the trouser.
Nothing matched remotely with what they have shown on their website and when I asked for refund they told me that they have no such policy.
