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MCB Bank
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Usman Alvi
I am being charged for nothing
I did 2 online transaction on May 19 & May 24 which was around 32k cost but i got charged almost 2.8k tax with several names i called the helpline the helpline person said he can’t do anything he can inly guide so i asked him to guide me how to solve this he said mail it to mcb bank so i did it so i got text message from mcb after 2 days we are looking into it then after 2 to 3 days they rejected my request & said we can’t give back your moneu after that i haven’t used mcb till my client from us sent me money in my account which i didn’t moved to other bank after that i received money from my friend in my account as it increases nearly one lac .. 2 days back i did mobile load to my father mobile no & on this transaction i got charged 1955
Nabeel Mukhtar
Wrong Tax apply
I am writing to you with regards to the taxes being applied by MCB Bank on my remittance. I am a freelancer and the amount I am receiving is against my IT services. However, I have noticed that the bank is applying a tax rate of 1% instead of the correct tax rate of 0.25%.
I would like to bring to your attention that this is illegal and I request you to rectify this matter immediately. I urge you to look into this issue and make sure that the correct tax rate is applied to my remittance as per the rules and regulations set by the tax authorities.
I would appreciate it if you could respond to this email at your earliest convenience and confirm the actions taken by the bank to rectify this matter.
AI REVIEWS
14 12 2024 07:09:42 PM
MCB Customer Reviews
MCB Live, the mobile banking app by MCB Bank, offers a range of digital banking services, including fund transfers, bill payments, mobile top-ups, and account management. With an average rating of around 3.5 to 4 stars out of 5 on platforms like Google Play Store, users appreciate the app for its accessibility, secure transactions, and integration with MCB’s extensive banking network. Despite these advantages, the app has faced criticism for its technical issues, such as slow performance, login problems, and occasional glitches during transactions. Some users also find the interface less intuitive compared to competing banking apps. Customer support has been highlighted as an area for improvement, with complaints about slow response times and unresolved issues. While MCB Live is a convenient tool for existing customers, enhancing its functionality and support services could improve the overall user experience. Rating: 3.6/5