Kelectric

0 reviews
Response rate: 0%
Complaints 5
Solved 0
Answered 0
logo

Rania Khan

7 days ago
76
High unit chargers

K. E sent me adjustment bill. They said we can't take pictures of previous reading we sent average bill in may June so now according to your meter we are going to charge you high unit.

Read more

logo

Sayhan Shahzad

10 days ago
64
Over load shedding

To: K-Electric Customer Service

Subject: Extremely Serious Complaint Regarding 13 Hours of Load Shedding – Crystal Plaza, Nishter Road

Dear K-Electric,

I am writing this complaint with extreme anger and frustration regarding the unacceptable 13 hours of load shedding in Crystal Plaza, Nishter Road. This situation has gone far beyond reasonable limits. Residents are suffering because electricity is unavailable for such a long period.

We are paying our electricity bills, yet we are being forced to spend almost half the day without electricity. 13 hours of load shedding is completely unacceptable. Students cannot study properly, families cannot sleep comfortably, and people cannot carry out their daily activities.

We demand that K-Electri

Read more

logo

SAJID ALI

18 days ago
131
Extremely Unfair Load Shedding Schedule

Slot 1: 10:05 AM to 01:05 PM
Slot 2: 02:05 PM to 05:05 PM
Slot 3: 06:05 PM to 09:05 PM
Slot 4: 11:05 PM to 02:05 AM

Read more

logo

Lieutenant Commander Qaiser Saleem

27 04 2026 11:43:33 PM
274
MISBEHAVING OF STAFF

To,

The Chief Executive Officer
K-Electric
Cc:
National Electric Power Regulatory Authority (NEPRA)
Federal Ombudsman of Pakistan
Date: [Insert Date]
Subject: Formal Complaint – Denial of Instalment Facility, Staff Misconduct, and Inhumane Customer Handling at Scheme 33 Customer Service Centre
Dear Sir.
I am writing to formally lodge a serious complaint regarding the conduct, service quality, and customer handling practices at your Scheme 33 Customer Service Centre, Karachi.
On my recent visit to the said office, I, along with several other citizens, experienced extremely distressing and unacceptable treatment under the prevailing harsh weather conditions.
1. Denial of Instalment Facility
Despite the severe financial constraints currently

Read more

logo

Muhammad arham

18 09 2024 06:48:26 PM
750
Supply off

Supply is off since 9 pm and now 2.5 hours has been passed what is the status of light ye roz ka tamasha bn chuka h kya chahta h k electric bill paid hne k bawajud 12 ghnty light n hoti is s behtr h meter utar k lyjaen

Read more

Sorry no reviews found

Brand Details

K‑Electric Limited (KE) is Pakistan’s largest vertically integrated power utility, responsible for generation, transmission, and distribution of electricity primarily in Karachi and surrounding areas. It serves millions of residential, commercial, and industrial customers with reliable electricity solutions. The company focuses on modernising Pakistan’s energy infrastructure through innovation, digital services, and customer‑centric support channels. KE offers multiple ways for customers to connect — including phone lines, emails, WhatsApp, SMS, apps, and live customer service centres — for billing, complaints, new connections, and power updates. It is committed to sustainable energy delivery and improving power access across its network.