Zia Ur Rehman
I am writing to express my deep disappointment with the quality of a pair of Hush Puppies sandals I recently purchased.As you can see in the attached image, the strap has completely detached from the sole of the shoe. This severe damage occurred after only 5 days of normal, everyday wear. I expected much higher durability and craftsmanship from a reputable brand like Hush Puppies.Given the short timeframe, this is clearly a manufacturing defect. Please let me know how you intend to resolve this issue.
No message or bill was shared at purchasing from Okara branch
I am requesting either a brand-new replacement pair or a full refund for this purchase.I look forward to your prompt response and a swift resolution.
Jamal Chaudhary
Hush Puppies Customer Support Team,I am writing to express my profound disappointment with a recent purchase I made from your online store.I bought a classic Peshawari chappal around Eid-ul-Adha. Because I used it very slightly 1 time on Eid ul adha, I did not notice a manufacturing defect initially. However, I recently wore the chapal to a wedding and discovered that a tack nail was incorrectly punched into the heel, which has caused the heel to crack and the nail to protrude out.
It is completely unacceptable for a brand like Hush Puppies to deliver defective footwear that damages itself on the first real wear. As a trusted brand, I expected much better quality
Since this article has a clear manufacturing defect,Exchange it
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