Sana Shafiq
I am writing regarding the EFU Family Health Insurance that was activated on my number for Rs. 1,950 on 08-09-2026.
I only received a call where I was told to press 1 to get information in Urdu. I pressed 1 only to receive information and did not knowingly consent to purchase or activate the insurance. However, Rs. 1,950 was deducted from my JazzCash account.
I request you to immediately cancel this insurance and refund the full Rs. 1,950. Please also provide me with the policy number and the record/proof of my consent on the basis of which the policy was activated.
Transaction ID: 723376***5976
Amount: Rs. 1,950
Date: 08-09-2026
Registered Mobile Number: 03365***783
Name: Sana Shafiq
I have attached the relevant screenshots for reference.
MSami Ullah
I am a JazzCash customer. An amount of Rs. 2,950 was deducted from my JazzCash account for an EFU Life health service. I was told that this service would provide annual health benefits and free doctor checkups. I did not clearly authorize or request this service. I want to deactivate this service immediately and request a full refund of Rs. 2,950. Please investigate this matter and confirm the cancellation and refund.
Muhammad Sheharyar
Respected Authorities, an EFU Life policy was fraudulently activated on my JazzCash account via a deceptive call without my consent. An amount of 2900 was deducted on 8/25/2026. I have already registered a fraud complaint with JazzCash. As this is within the 14-day Free Look period, I request immediate policy cancellation and a full refund. Name: Muhammad Sheharyar, CNIC: 3240281***397, JazzCash No: 032302****4, Trasaction Id: 7218023****89
Ghulam Murtaza
To Customer Support,
I am writing to request an immediate cancellation and a full refund for an unauthorized/unintended insurance subscription debited from my JazzCash account.
Account & Transaction Information:
* Account Holder Name: Ghulam Murtaza
* Mobile Number: 0319983***81
* CNIC: 173014593***5
* Transaction ID (TID): 721005***227
* Deducted Amount: PKR 1,950/-
* Service Name: EFU Family Health Insurance
Issue Description:
An automatic deduction of PKR 1,950/- was processed from my JazzCash account under Transaction ID 721005182227 for the EFU Family Health Insurance plan without my explic
Muhammad Awais
I want to file a complaint regarding an unauthorized EFU Health Insurance registration on my account. I received a call from EFU representatives and they registered me without my proper consent. I did not want this insurance service.
And the amount 2900 was deduct quickly from my account .
I request you to please: i have already unsubscribe this insurance and give my payment immediately
Refund the deducted amount of Rs. 2900 to my JazzCash account.
Ensure no further deductions are made from my account.
Kindly resolve this issue as soon as possible.
03254968540
Naveed Ali
I want to file a complaint regarding an unauthorized EFU Health Insurance registration on my account. I received a call from EFU representatives and they registered me without my proper consent. I did not want this insurance service.
After 3 to 4 days of registration, an amount of Rs. 2950 was deducted automatically from my account. I was also informed that daily charges of Rs. 8 are being applied.
I request you to please:
Cancel this EFU insurance service immediately.
Refund the deducted amount of Rs. 2950 to my JazzCash account.
Ensure no further deductions are made from my account.
Kindly resolve this issue as soon as possible.
Thank you.
Name: Naveed Ali
Shafaq Mehreen
On Thursday morning I received a call apparently from jazzcash employee, and 1950rs got deduct from my acc for efu like insurance.
I didn't approved any of the life insurance nor wanted it , kindly decline my life insurance and refund my money immediately on my number 03321627271.
Shafaq mehreen
Maryam Hashim
I have a loss of money. This will deducted many times this activated service has suffer me a lot so help me
Nasir Naz
Beware of this Number 0517080507 (051-70****) inno ne Mare Jazzcash se bagair meri permission k 2950 rupy kat liye mainy life main kabi insurance nahi karwai.
EFU life Insurance Scam
Atiq Ur Rahman
Today morning i received a call from this 0517080507 say that he is from EFU LIFE Insurance and request me to press 1 for customer feedback. When I press 1 , i received messages that you have successfully subricbed and deducted 2000/-. How can someone deducted from my jazzcash account.
Nabil Arshad
An unknown person call me from number 0517080507 (January 24th, 2025) and tell me about insurance and at the same time my money around 2000 from my account is transferred to him without my permission and code. Please recover my money i don't want any insurance.