4
1
I had purchased Spring Mattress since 3 to 4 year which showing disaster from the side and centre pitch. I had already launched complaint last year and company picked it which resolved last year but the problem is still arises again.
Would you do any needful in this regard.
I am writing to express my dissatisfaction with the recent purchase of a Dura-Foam Spine Plus Mattress, Size: 78x72x6 (6 1/2x6x6), from your company. On June 29, 2021, I bought this mattress from your store with the Dealer Code 4087, Royal Foam Center, with the expectation of receiving a high-quality product. Unfortunately, upon using the product, I discovered that it was defective.
I would like to request your assistance in facilitating a replacement. Please let me know the steps I need to take to resolve this issue. I look forward to your prompt attention to this matter and a satisfactory resolution.
Thank you.
Sincerely,
Wajid Ali 0333-3363116
I registered complain by service center my complain number is 117934 the team is come and check the mattress then I again call the service center he give me complain number and person who will be change this but the man said he don't received and alert continues follow up the team but no any response and also he give me address of landhi for replacement and I am living in Gulshan-e-iqbal so please help me in this if you don't do this kindly clear this asap
Spring Broken ... After 1 year I complain this number but still no response....... Why I am not satisfied this brand... All sides spring broken...
I am writing this message to express my deep frustration and disappointment with the subpar service provided by Dura Foam, a company that specializes in mattresses. I feel compelled to share my negative experience in the hope that others can avoid similar frustrations.
Approximately six months ago, I made the decision to purchase a Dura Foam 6-inch mattress, which came with a seemingly impressive 19-year warranty. However, to my dismay, the mattress has completely deteriorated in terms of thickness. It has become virtually unusable.
Given the situation, I decided to lodge a complaint with Dura Foam one month ago, expecting that the warranty would cover the ne
16 12 2024 08:16:23 PM
Durafoam.pk is a leading brand in Pakistan, specializing in manufacturing and selling high-quality foam products such as mattresses, pillows, cushions, and other foam-based solutions. Customers generally praise the brand for offering comfortable and durable products at competitive prices. Many users appreciate the quality of the foam and the variety of options available to meet specific needs. Delivery services are often described as timely, and the website is easy to navigate. However, some reviews highlight occasional issues with customer service, including delayed responses and difficulty in addressing product concerns. Despite these minor setbacks, Durafoam.pk has a strong reputation for quality and value in the local market.